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Type: Posts; User: Santander

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  1. Replies
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    Re: DNS Error sending email

    Office365 will create problems with older machines using scan to email for various reasons and sometimes upgrading the firmware will resolve the issue. Since you state that you are receiving a DNS...
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    195

    Re: FS-6530MFP Copy and scan margins

    Since you say that it is on copies and scans this narrows it down to the DP [assuming that you have made a copy off the platen and there is no shift]. Have you tried to feed the originals on the...
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    Re: Taskalfa 3050ci complete page is dark

    The example you provided is not dark, it has a speckled background. I would start with running the laser cleaning in systems mode, dev cleaning, and a calibration cycle. If you still have the...
  4. Thread: KFS issue

    by Santander
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    277

    Re: KFS issue

    First question, are both the units that work and those that do not, run on the same IP segment? If they are on different IP segments you may have these units running on different servers with...
  5. Thread: F60A codes

    by Santander
    Replies
    11
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    1,070

    Re: F60A codes

    You can set the energy saver to off via KFS. Locate the unit in KFS and open it's summary page. Then click on tasks and then device settings. Retrieve current device settings and scroll down to...
  6. Thread: F60A codes

    by Santander
    Replies
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    1,070

    Re: F60A codes

    You are correct in that it is normally just a report through KFS. However if the non-communication persists, it will show up on the control panel and require a power cycle to clear. If memory...
  7. Re: multiple document feeding on ADF of Kyocera KM 2035

    It is called the retard roller/pad.
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    [Dead] Re: Kyocera FS-C8520 Wierd Problem

    Have you tried going into the systems menu>service>and seen if "enable repaired unit" is displayed? If it is select it. This unit is different and does not have a 906 in the service mode, you have...
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    Re: KYOCERA and PJL commands

    Look in the Prescribe Technical reference manual. It provides a list of all the PJL commands supported and which PCL commands are accepted. It used to be on every CD/DVD supplied with the unit...
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    Re: Print Sub-Scan Magnification Adjustment

    Thanks for the additional info. Definitely would highlight any deviance when doing overlays on transparencies and then combining them.
  11. Thread: km 5050

    by Santander
    Replies
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    1,725

    [Misc] Re: km 5050

    Since you say you tried 2 sided to one sided and it said not available, you have eliminated the print side. Since the machine is indicating that the function is not available, it does not recognize...
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    [Dead] Re: Kyocera FS-C8520 Wierd Problem

    In addition to everything Blackcat has asked. What is the setting for color toner empty set to? If it is set to stop printing when a color toner is empty, no copying or printing. we set our units...
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    Re: Print Sub-Scan Magnification Adjustment

    Hi Blackcat. Had a case about a year ago on a 2551ci installed at an electrical contractor that does hydroelectric installs. Like you the unit was well within specs and when questioned further they...
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    Re: Hello Everyone

    Welcome Aboard.
  15. Thread: F60A codes

    by Santander
    Replies
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    1,070

    Re: F60A codes

    We were getting a ton of reports via KFS of F60A codes on M2540dw's [no hard disk]. What helped was turning off energy saver for the network connection [and fax] on these units. Before we turned...
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    Re: Introducing an overworked supervisor!

    Welcome Aboard!
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    266

    Re: Fleet Services - change Access Code ??

    The access code is a one time deal. If you had setup a customer and had the system generate an access code, then delete them the access code that was generated on initial setup is no longer valid....
  18. Re: Taskalfa M5550ci Fax Trans speed and WSD

    Both settings are available when you login as administrator. Fax speed is function defaults fax and WSD is in network protocol.
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    Re: UTAX 3060i Dying

    Per chance are the documents your customer is printing out from the CDL software word documents? If so, are there embedded file links in the document that are trying to pull data to insert in the...
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    Re: Did you Serve? What Branch What MOS

    Army Signal Corps, A & C company 11th Signal. 31L2T Relay Radio and communications repair, UHF/Tropo-scatter, crypto communications. 1970-1974.
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    Re: CS 5053ci Timing out while pdf printing

    Agree with Blackcat, is it just one pdf or multiple pdf's? Have you tried to print the pdf as an image? Had a case a year or so ago where a customer could not print purchase orders from a customer...
  22. Re: Kyocera Taskalfa 4501i Light Printing problem

    As Blackcat questioned, is it LEF or SEF? Since you stated that you have three of these units at your customer exhibiting the same problem, I would have to assume that it is not an internal machine...
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    Re: Kyocera TA-8001i scan to smb error 2101

    It is not necessarily an issue with the home edition, but where is the DNS server residing. Most ISP's do not allow netbios over their networks and will not register individual device names in the...
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    Re: cs-2550 / km-2550 Jam code 50

    If you looked at your manual, you would see that a 50 code is in the exit section. You probably have a broken drive pulley that drives the units drive belt in the exit assembly on the front side of...
  25. Re: Kyocera 255/6525 developing units failing prematurely

    As PhilB said, "compatible" toners! Even if you or the customer is getting the toner from the same supplier, are they getting it from the same manufacturer? The reason for the sudden change is the...
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