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  1. Replies
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    Re: Kyocera 5052ci print issues ...up date

    Well just an update to everyone ...we finally got out there today to check everything ...apparently there were several different drivers installed ...on 5 work stations in the entire office they all...
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    Re: Kyocera 5052ci print issues

    Going out on-site tomorrow weather permitting and going to do the firmware updates and will also try the suggested setting changes ...thanks a bunch ...I really appreciate every ones input ...
    ...
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    Kyocera 5052ci print issues

    Have a client with 5052ci that has been having problems printing certain excel & pdf files that would have some columns not print ...but they would print on the Kyocera color printer or there other...
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    Re: task alpha 3500i transfer assy

    We have several used assemblies if you still need the part ...just let me know

    Maurice
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    [Error Code] Re: scanning question

    Never heard of this but will look into it ...thanks
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    [Error Code] scanning question

    Recently we have had quite a few clients have windows updates to there windows 10 computers and lose the scan to SMB ...is there any other way to connect for net work scanning to get around this ?...
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    CS3010i DATA MIGRATION TO CS3212i

    Good afternoon,
    have tried to migrate data between machines in the past using the service mode sim but have yet to be successful. Is there a specific size thumb drive or anything that we could be...
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    Re: Bizhub c554 fuser gate pickoff finger

    No we don't have any extra old fusers for spare parts ...this client has the only two machines and never had the fusers done in them as of yet ... we have a few old fusers from other Konica Minolta...
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    Bizhub c554 fuser gate pickoff finger

    Only part listed in the manual is the whole fuser. Just missing the middle pickoff finger on the gate that opens to get jams out. Customer tore it off. Does anyone have a part number for this? Thank...
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    CS 2552ci C6600 CODE

    Have taken out the fuser, fuser looks good. Code resets but comes back after a while. Tried latest firmware today didnt fix it. Anyone else have this issue? Going to try tech support tomorrow. Thank...
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    Re: Ricoh aficio mp5500 scan to email error

    Turning off the max email size did the trick ... thanks a bunch to every one for there input and suggestions ... I really appreciate everyone taking time to help out ...

    Sincerely

    Maurice ...
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    Re: Ricoh aficio mp5500 scan to email error

    Don't remember seeing any email settings to change the max email size to off ? ... would you remember where that is and I can check that ...I also have a call into the IT people to see about the...
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    Ricoh aficio mp5500 scan to email error

    The machine is erroring out when trying to scan more than thirteen or so pages. Looked in settings through panel and web interface. Couldnt find anything that would work. Tried changing file types as...
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    [Misc] Ricoh MP5500 fuser

    Does any one have or know where I could possibly find a fuser assembly for the MP5500 ... Good used ...or a moderately priced new one ... client is sort of a cheapskate and wants to replace the...
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    Re: security error when scanning

    turns out that it was a high security check. copies fine. wont scan to smb. but they are going to try a few workarounds I suggested.
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    security error when scanning

    customer is scanning packets and when the machines, (there are three 4550ci 3550ci 4551ci), get to a copied check the machine says security error turn off and on. same thing all three machines. I...
  17. Re: bizhub c554 something running while just sitting in ready state

    someone went in and changed the low power and sleep timers to 240. logged in and put them back down to 15 and 20 mins. thank you for the help.
  18. bizhub c554 something running while just sitting in ready state

    the machine sounds like the fuser is constantly running when the machine is just sitting in ready state. is it supposed to be running when not in use? have a c554e in the same office and its not...
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    Re: TA3500i background on scanned documents

    is the original on regular paper or colored paper? damaged in any way?
  20. Re: printing to mac from microsoft word wont let you print to mp tray

    the customer does not have a pc, the documents they are printing, we do not have access to for conversion on our pcs
  21. Re: printing to mac from microsoft word wont let you print to mp tray

    we install these machines on a regular basis. the correct mac driver is being used.
  22. printing to mac from microsoft word wont let you print to mp tray

    customer has 1 mac os 10.8 and 1 mac os 10.11. bypass works when selected in any program ie textedit excel etc but will not work when selected in Microsoft word. the machine in question is a Kyocera...
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    BIZHUB 36 TONER ISSUE

    Customer having an issue whereas the toner will say empty when it is not. customer takes out bottle and reinstalls. it works for a while and toner message comes back. we suspect they removed the...
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    Re: service manuals plus

    Not that I am aware of ...
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    service manuals plus

    We use www.service-manual.net ... all manuals with parts, accessories and tech bulletin's ...$12.99 each with paypal ...been using for years since just manuals closed up ...


    Maurice
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