Search:

Type: Posts; User: engineers

Page 1 of 3 1 2 3

Search: Search took 0.11 seconds.

  1. Replies
    11
    Views
    1,064

    Printing to Ricoh when outside of office

    Hi, I have a customer who wants to be able to print to their Ricoh MPC 5503 or 5504 (I can't quite remember which one) from anywhere in the country.
    I know the Ricoh connector app requires you to...
  2. Firmware to allow remote into Smart panel

    Hi,
    This will probably sound ludicrous to some of you but I have only ever known 1 way to do firmware and that is downloading them one by one and putting in romdata folder on sd card etc
    It has...
  3. Replies
    6
    Views
    1,148

    Re: MP C6004ex Scan to Multi Page TIFF

    Looking at a machine we have here unless you have B&W set, Multi-page Tiff is greyed out.

    The manual states:
    Single Page [TIFF / JPEG]


    Originals scanned in black and white are sent as TIFF...
  4. Replies
    1
    Views
    191

    [Misc] Re: Locked Printing Max MP201

    This is from the manual.

    A Locked Print file cannot be stored if:

    the hard disk is not installed in the printer.

    the total number of Sample Print, Locked Print, Hold Print, and Stored...
  5. Re: MPC 3003 Doc feeder skewing on landscape

    Landscape is short edge first and portrait is long edge first, sorry that is just how we always call it (could be an English thing?) :)
  6. MPC 3003 Doc feeder skewing on landscape

    Hi guys, I looked at a 3003 earlier they said was skewing, after checking it turns out putting copies or scans through DF in portrait is pretty accurate. When you either feed through DF or scan on...
  7. Replies
    7
    Views
    808

    Re: Scanning to office 365

    Thanks TonerMunkeh. Their IT gave me MX records and followed your instructions and worked perfectly.
    I call that case closed
  8. Replies
    7
    Views
    808

    Re: Scanning to office 365

    Thanks for that, it doesn't actually find it though. Maybe because of recent server migration?
    I'll just have to wrangle it out of their IT company
  9. Replies
    7
    Views
    808

    Re: Scanning to office 365

    So firmware will achieve nothing then. Ok I think it should be fine for them to only scan to themselves and not external.
    Is this MX record something their IT will have to provide or is it a generic...
  10. Replies
    7
    Views
    808

    Scanning to office 365

    Hi guys,
    I recently installed a load of machines into a new customer, they were actually migrating to brand new servers while I was on site. Their mail server changed to office 365 one.
    I managed...
  11. Replies
    6
    Views
    1,440

    Re: MP 301 address book error on WIM

    Thanks for the input, it turns out it was quite simple. Sashko got it right kind of.
    Just had to re-initialise the address book then just uploaded an address list from another mp301 and it's all...
  12. Replies
    6
    Views
    1,440

    MP 301 address book error on WIM

    Hi all, customer has about 12 machines, different models on site. Problem is only occurring on just one MP 301.
    One day IT guy tried to access its address book remotely to add new users. After...
  13. Replies
    11
    Views
    2,095

    Re: MPC 3003 weird printing problems

    Ricoh got back to us and said the same thing, that the only difference he can think of with the new model of machines is the timeout is now 15 seconds instead of 300.
    So sounds like you hit the nail...
  14. Replies
    11
    Views
    2,095

    Re: MPC 3003 weird printing problems

    The problem with that is the fact this software worked perfectly fine with their MPC 3300 just 2 weeks. Which means as soon as I try blaming the software they will use the words engineers love to...
  15. Replies
    11
    Views
    2,095

    MPC 3003 weird printing problems

    Recently we swapped out an MPC 3300 for a new MPC 3003. A few days after it went in customer says its printing duplicates.
    On site they are using software called 'Window designer 7' which like most...
  16. Replies
    5
    Views
    477

    [Misc] Re: MP2001 screen disappears

    Assuming this is a mp2001SP with the newer op panel, maybe its the button at the bottom right that enlarges the screen. You lose most of the options that you described. If its pressed again all back...
  17. Replies
    0
    Views
    183

    Possible in print driver?

    Hi all,

    Just a question really, I've looked through all different forms of the drivers 5,6, rpcs etc.

    What my customer wants is to be able to press print on a 1 page document, the photocopier...
  18. Replies
    7
    Views
    386

    [Misc] Re: Open to top booklets

    Yeah that's it. Currently our customers do that, rotate the last page and it comes out perfect.

    However this customer is adamant that it was fine for a year and a half, as soon as their IT...
  19. Replies
    7
    Views
    386

    [Misc] Re: Open to top booklets

    Hey, Thanks for the reply!

    Its basically a booklet you can fold in half and sit on the desk, so you can spin it around and whatever side you are looking at is the correct way up.
    Yes I've tried...
  20. Replies
    7
    Views
    386

    [Misc] Open to top booklets

    Just something I've quickly looked into really, all I want is a 4 page document so when you fold it in half you can stand it on your desk (like an xmas card for example) and for the front and back to...
  21. Replies
    3
    Views
    787

    Re: Resolved Issue With MPC5501 Black Marks

    That copy was done through copy screen in SP mode, just a blank copy off the glass. LEF.
    Was both prints and copies, was worse if doing a counter straight after a sky shot.
    It is resolved and...
  22. Replies
    18
    Views
    1,557

    Re: Preferred Installation Method

    Pretty much the same as you really, any information before install is useful to pre configure.
    Using smart device monitor can be helpful, it scans the network and brings back any ricoh devices, you...
  23. Replies
    3
    Views
    787

    Resolved Issue With MPC5501 Black Marks

    26966

    As in image, black marks in centre of page roughly 4cm apart reoccurring sometimes darker than others.
    First thought was dev unit, luckily had another machine so could swap everything over,...
  24. [CQ] Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

    Have you looked at the developer units?
    As you say its intermittent and only on full colour prints it would fit that clumps of hard toner in the dev unit is causing voids which appear as lines on...
  25. Replies
    8
    Views
    2,482

    Re: MPC305 leaking cyan toner

    I would look in the back to the hopper like tankman said. Its not a fun job by any means, we had one recently where the auger in the cyan hopper had broken which caused toner to be thrown everywhere,...
Results 1 to 25 of 52
Page 1 of 3 1 2 3