Service Manual w/ Error Codes

[kymomof]

Does anyone know where I can purchase a service manual for a Canon 6000 ImagePress that lists all of the error codes and steps to fix/clear them? We used to have a PDF with all of the codes for the machine, but unfortunately it wasn't backed up and the computer had to be reloaded with the software. Thanks!

[teckat]

Does anyone know where I can purchase a service manual for a Canon 6000 ImagePress that lists all of the error codes and steps to fix/clear them? We used to have a PDF with all of the codes for the machine, but unfortunately it wasn't backed up and the computer had to be reloaded with the software. Thanks!

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Error Codes ImagePress ----see link

lucky day-------------https://www.dropbox.com/s/slkl280jb0...Codes.pdf?dl=0

[kymomof]

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Error Codes ImagePress ----see link

lucky day-------------https://www.dropbox.com/s/slkl280jb0...Codes.pdf?dl=0

Thank you!! We bought a manual online, but some of the codes were missing.This one has it on there.

[Liebendeinsam]

Link down.

[kymomof]

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Error Codes ImagePress ----see link

lucky day-------------https://www.dropbox.com/s/slkl280jb0...Codes.pdf?dl=0

Would you know what sensor is causing error 20-0381-05? We haven't been able to figure it out. We would be happy to pay for phone support. Companies in our area no longer support our machine. Thank you!

[teckat]

Would you know what sensor is causing error 20-0381-05? We haven't been able to figure it out. We would be happy to pay for phone support. Companies in our area no longer support our machine. Thank you!

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E020 (Error in ATR)

u mean e020-0381 ?---in your case that is CYAN

0x81
Lower limit error in light intensity on drum base (reflecting light intensity from the drum surface)
DISPLAY>DENS>P-B-P-Y/M/C/K(Measured value of drum base)<150
COPIER > Display > DENS > P-B-P-Y/M/C/K is less than 150

did u Clean the patch sensor ??

Highly possible = Soil on the ATR sensor *1

*1: Soil on the ATR sensor
Field Remedy
1) Clean the ATR sensor with alcohol.
[Note]: Wipe the sensor in one direction more than 3 times. Do NOT wipe it back-and-forth.
2) Replace the ATR sensor with a new one.

In addition, for the purpose of preventing any future occurrence, follow the steps 2-1. or 2-2. below.

2-1) Service mode(Level 2) > COPIER > Adjust > DENS > HLMT-PTY/M/C/K,
- If the current value is 4, change it to 9.
- If the current value is 9, change it to 10.
[Note]: Density might decrease as a negative effect. Therefore, execute the above setting value change only if soil on the sensor occurred at less than 250K
intervals of periodic cleaning maintenance for ATR sensor.
2-2) Shorten the interval of cleaning maintenance.


Low possible =
Faulty pressure for developing assembly
=Broken wire of ATR sensor
=Damaged ATR sensor
=Malfunction of ATR patch detection shutter

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x = is the indicator for color at issue
= 1:Y 2:M 3:C 4:Bk

see link--for all error codes on imagePress

https://www.dropbox.com/s/4xo4s1sx7l...Codes.pdf?dl=0

[kymomof]

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u mean e020-0381 ?
see link--fix

https://www.dropbox.com/s/4xo4s1sx7l...Codes.pdf?dl=0

**SORRY just saw your other post with explanation. Looking at it now.



The ATR error E020-0x81-000 Lower limit error in light intensity on drum base (3=Cyan) (reflecting light intensity from the drum surface) DISPLAY>DENS>P-B-P-Y/M/C/K(Measured value of drum base)<150

We're not sure if the drum needs to be replaced, developer assembly or a sensor?

[teckat]

The ATR error E020-0x81-000 Lower limit error in light intensity on drum base (3=Cyan) (reflecting light intensity from the drum surface) DISPLAY>DENS>P-B-P-Y/M/C/K(Measured value of drum base)<150

We're not sure if the drum needs to be replaced, developer assembly or a sensor?

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patch sensor on c6000 remove
start by cleaning the sensor first

drums usually last 700,000-800,000

on these printers u need to follow it's maintenance schedule- especially filters and coronas

Filters should be checked on every visit. Determining the type of environment will give you an idea of how often filters should be checked and clean. Certain locations like dusty rooms, large open warehouse spaces, textile locations , areas with large ac units or with big running equipment are susceptible to filters clogging up quickly. Ensure that the filters are clean, if not the copier will not perform to its optimum capabilities.
Filters can be replaced using Filter Kit FO2-5928-000

Canon imagePRESS C7000VP Filter Maintenance Kit - 1M-- F02-5928-000

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Canon imagePRESS C7000VP Fuser Rebuild Maintenance Kit - 750K --F02-5925-000

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Canon imagePRESS C7000VP Maintenance Kit - 1.5M--F02-5927-040

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Canon imagePRESS C7000VP Maintenance Kit - 200K

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Canon imagePRESS C7000VP Maintenance Kit - 300K

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Canon imagePRESS C7000VP Maintenance Kit - 750K

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Canon imagePRESS C7000VP Maintenance Kit - 900K

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[kymomof]

Thank you!!! You really helped us out of a jam.

[teckat]

Thank you!!! You really helped us out of a jam.

Welcome and good luck.
🍺