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  1. #1
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    Service Manual w/ Error Codes

    Does anyone know where I can purchase a service manual for a Canon 6000 ImagePress that lists all of the error codes and steps to fix/clear them? We used to have a PDF with all of the codes for the machine, but unfortunately it wasn't backed up and the computer had to be reloaded with the software. Thanks!


  2. #2
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    Service Manual w/ Error Codes

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    Re: Service Manual w/ Error Codes

    Quote Originally Posted by kymomof View Post
    Does anyone know where I can purchase a service manual for a Canon 6000 ImagePress that lists all of the error codes and steps to fix/clear them? We used to have a PDF with all of the codes for the machine, but unfortunately it wasn't backed up and the computer had to be reloaded with the software. Thanks!


    Error Codes ImagePress ----see link

    lucky day-------------https://www.dropbox.com/s/slkl280jb0...Codes.pdf?dl=0




    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    Re: Service Manual w/ Error Codes

    Quote Originally Posted by teckat View Post


    Error Codes ImagePress ----see link

    lucky day-------------https://www.dropbox.com/s/slkl280jb0...Codes.pdf?dl=0


    Thank you!! We bought a manual online, but some of the codes were missing.This one has it on there.


  4. #4
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    Re: Service Manual w/ Error Codes

    Link down.


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    Question Re: Service Manual w/ Error Codes

    Quote Originally Posted by teckat View Post

    Error Codes ImagePress ----see link

    lucky day-------------https://www.dropbox.com/s/slkl280jb0...Codes.pdf?dl=0




    Would you know what sensor is causing error 20-0381-05? We haven't been able to figure it out. We would be happy to pay for phone support. Companies in our area no longer support our machine. Thank you!


  6. #6
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    Service Manual w/ Error Codes

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    Re: Service Manual w/ Error Codes

    Quote Originally Posted by kymomof View Post
    Would you know what sensor is causing error 20-0381-05? We haven't been able to figure it out. We would be happy to pay for phone support. Companies in our area no longer support our machine. Thank you!

    E020 (Error in ATR)

    u mean e020-0381 ?---in your case that is CYAN

    0x81
    Lower limit error in light intensity on drum base (reflecting light intensity from the drum surface)
    DISPLAY>DENS>P-B-P-Y/M/C/K(Measured value of drum base)<150
    COPIER > Display > DENS > P-B-P-Y/M/C/K is less than 150

    did u Clean the patch sensor ??

    Highly possible = Soil on the ATR sensor *1

    *1
    : Soil on the ATR sensor
    Field Remedy
    1) Clean the ATR sensor with alcohol.
    [Note]: Wipe the sensor in one direction more than 3 times. Do NOT wipe it back-and-forth.
    2) Replace the ATR sensor with a new one.

    In addition, for the purpose of preventing any future occurrence, follow the steps 2-1. or 2-2. below.

    2-1) Service mode(Level 2) > COPIER > Adjust > DENS > HLMT-PTY/M/C/K,
    - If the current value is 4, change it to 9.
    - If the current value is 9, change it to 10.
    [Note]: Density might decrease as a negative effect. Therefore, execute the above setting value change only if soil on the sensor occurred at less than 250K
    intervals of periodic cleaning maintenance for ATR sensor.
    2-2) Shorten the interval of cleaning maintenance.


    Low possible =
    Faulty pressure for developing assembly
    =Broken wire of ATR sensor
    =Damaged ATR sensor
    =Malfunction of ATR patch detection shutter

    ================================================== =========
    x = is the indicator for color at issue
    = 1:Y 2:M 3:C 4:Bk

    see link--for all error codes on imagePress

    https://www.dropbox.com/s/4xo4s1sx7l...Codes.pdf?dl=0


    Last edited by teckat; 02-17-2017 at 09:59 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
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    Re: Service Manual w/ Error Codes

    Quote Originally Posted by teckat View Post

    **SORRY just saw your other post with explanation. Looking at it now.



    The ATR error E020-0x81-000 Lower limit error in light intensity on drum base (3=Cyan) (reflecting light intensity from the drum surface) DISPLAY>DENS>P-B-P-Y/M/C/K(Measured value of drum base)<150

    We're not sure if the drum needs to be replaced, developer assembly or a sensor?


  8. #8
    Service Manager 10,000+ Posts
    Service Manual w/ Error Codes

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    Re: Service Manual w/ Error Codes

    Quote Originally Posted by kymomof View Post
    The ATR error E020-0x81-000 Lower limit error in light intensity on drum base (3=Cyan) (reflecting light intensity from the drum surface) DISPLAY>DENS>P-B-P-Y/M/C/K(Measured value of drum base)<150

    We're not sure if the drum needs to be replaced, developer assembly or a sensor?

    patch sensor on c6000 remove
    start by cleaning the sensor first

    drums usually last 700,000-800,000

    on these printers u need to follow it's maintenance schedule- especially filters and coronas

    Filters should be checked on every visit. Determining the type of environment will give you an idea of how often filters should be checked and clean. Certain locations like dusty rooms, large open warehouse spaces, textile locations , areas with large ac units or with big running equipment are susceptible to filters clogging up quickly. Ensure that the filters are clean, if not the copier will not perform to its optimum capabilities.
    Filters can be replaced using
    Filter Kit FO2-5928-000

    Canon imagePRESS C7000VP Filter Maintenance Kit - 1M-- F02-5928-000

    ================================================== ======================

    Canon imagePRESS C7000VP Fuser Rebuild Maintenance Kit - 750K --
    F02-5925-000

    -------------------------------------------------------------------------------------------------------------------------------

    Canon imagePRESS C7000VP Maintenance Kit - 1.5M--
    F02-5927-040

    ================================================== ==================================
    Canon imagePRESS C7000VP Maintenance Kit - 200K

    ================================================== =====================
    Canon imagePRESS C7000VP Maintenance Kit - 300K

    ================================================== ==============================

    Canon imagePRESS C7000VP Maintenance Kit - 750K

    ================================================== =============================
    Canon imagePRESS C7000VP Maintenance Kit - 900K

    ================================================== ===============================









    Last edited by teckat; 02-18-2017 at 01:17 AM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
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    Re: Service Manual w/ Error Codes

    Thank you!!! You really helped us out of a jam.




  10. #10
    Service Manager 10,000+ Posts
    Service Manual w/ Error Codes

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    Re: Service Manual w/ Error Codes

    Quote Originally Posted by kymomof View Post
    Thank you!!! You really helped us out of a jam.



    Welcome and good luck.
    🍺

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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