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Thread: MXM363n

  1. #1
    Senior Tech 100+ Posts
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    MXM363n

    The copy that goes out from the feeder are all white and when i use the glass it's ok ,i changed the boards on the back of the feeder, as well as the flat cables and the board on the scanner ,it fixes the prob. for 2 weeks and then it came back ,anyone of you can give me input on this one ?

    Thanks in advance.

  2. #2
    Service Manager 1,000+ Posts igi's Avatar
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    Re: MXM363n

    Hi
    any errors in sim-22?
    does the copy lamp coming on?

  3. #3
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    Re: MXM363n

    Quote Originally Posted by igi View Post
    Hi
    any errors in sim-22?
    does the copy lamp coming on?
    No error at all ,the lamps come on ,but the funny thing now is that there is grey background on the whole page ,the firmware is updated to the latest files [ATTACH]31338
    Attached Files Attached Files

  4. #4
    Master Of The Obvious 10,000+ Posts
    MXM363n

    blackcat4866's Avatar
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    Re: MXM363n

    Does the scanner stop under the slit glass? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
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    Re: MXM363n

    Quote Originally Posted by blackcat4866 View Post
    Does the scanner stop under the slit glass? =^..^=
    Yes, it stops under the slit glass,the only thing that i can figure out is that there is 2 scratches on the white reference sticker (is it possible that it would affect the CQ that much???)

    Thanks for the reply.

  6. #6
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    Re: MXM363n

    +++UPDATE++++ It was the pin #1 cn 7 on the mother board that was bent,it goes to cn 11 pin 1 on the scu (scandata 0-).

    Thanks everyone for your input !!

  7. #7
    Master Of The Obvious 10,000+ Posts
    MXM363n

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    Re: MXM363n

    Quote Originally Posted by foudl View Post
    +++UPDATE++++ It was the pin #1 cn 7 on the mother board that was bent,it goes to cn 11 pin 1 on the scu (scandata 0-).

    Thanks everyone for your input !!
    Congratulations on your success. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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