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  1. 11-26-2015 #1
    ben@km
    ben@km is offline
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    SharpDesk and Office 2016 problem

    Hello everyone
    I have a customer that just updated their Office software from 2003 to the new Office2016. Since then, the OCR feature is not working and the scan to email from Sharpdesk also.
    Anyone experiencing issues with Office 2016 and Sharpdesk out there.
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  2. 11-26-2015 #2
    ZOOTECH
    ZOOTECH is offline
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    SharpDesk and Office 2016 problem

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    Re: SharpDesk and Office 2016 problem

    Quote Originally Posted by ben@km View Post
    Hello everyone
    I have a customer that just updated their Office software from 2003 to the new Office2016. Since then, the OCR feature is not working and the scan to email from Sharpdesk also.
    Anyone experiencing issues with Office 2016 and Sharpdesk out there.
    Redo your scan profiles.
    "You can't trust your eyes, if your mind is out of focus" --
    Reply With Quote Reply With Quote
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