Mxfnx9 jams second page every time

**Snoman** · 05-27-2016

I have a MXFNX9 finisher on a MXM363u no matter which direction nor size of paper you copy it will jam on second page with paper half out of the finisher exit. The jam is FPPD1_S which comes up as a sensor in the Three hole punch. Problem is I have no three hole punch unit on this machine. Have replaced the PWB control Board and the exit sensor. Hope some one has another idea.

**SwisSeV** · 05-27-2016

The machine thinks there is a hole punch installed, that's the problem.

Look under system information and see what finisher the machine thinks is installed.

I would just check 22-2 and expect to see MX-PNX1 instead of MX-FNX9

Very strange.

Try updating the firmware.

**MHeon71** · 05-31-2016

I seem to have enough sensor problems in the finisher. My first thought is the FSTPD sensor, which is the one with the large actuator, right before the exit tray.

**faxman28** · 05-31-2016

Check . the FED sensor(inlet sensor for inner finisher) also check bulletins for inner finisher fnx9, I think there was some changes to the inlet guide also (may have been older inner finisher.
FPPD1_S Finisher inlet port remaining
JAM

Inne finisher: FED ON: FED does not turn OFF within the specified time.

**sharptech1** · 06-02-2016

did you remove the six delivery sponges according to urgent technical information from 08/2013?

**SwisSeV** · 06-02-2016

Originally Posted by sharptech1

did you remove the six delivery sponges according to urgent technical information from 08/2013?

The 363 doesn't have delivery sponges.

**DavePo** · 06-02-2016

Originally Posted by Snoman

I have a MXFNX9 finisher on a MXM363u no matter which direction nor size of paper you copy it will jam on second page with paper half out of the finisher exit. The jam is FPPD1_S which comes up as a sensor in the Three hole punch. Problem is I have no three hole punch unit on this machine. Have replaced the PWB control Board and the exit sensor. Hope some one has another idea.

We are having same issue FPDD_S jams when trying to staple. Sharp said try sensors (have replaced all no help). Try greasing rail for stapler no help. Have replaced board also still same issue. Hopefully some one out there can shed some light on subject.

**MHeon71** · 06-03-2016

I only solved FPDD jam twice. Once it was the FJPD sensor, which was attached to the stapler unit itself. Seco d time was the FSTPD sensor, which is the sensor with the large actuator at the exit.

**sharphead** · 06-03-2016

The unit that moves up and down on exit, FRONT BUNCH ROLLER. There is two one towards front one towards rear. the front one can develop play and hang lower causing pages not to exit properly.

Really worth a look.

**faxman28** · 06-03-2016

Originally Posted by sharphead

The unit that moves up and down on exit, FRONT BUNCH ROLLER. There is two one towards front one towards rear. the front one can develop play and hang lower causing pages not to exit properly.

Really worth a look.

CCE1098-MFP-TB-688.pdf had that issue on a fnx9 , the rear side was hanging down , when paper came through, the rear side of the bunch roller would contact paper and cause jam. the bulletin corrected this problem,