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  1. #1
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    error in print im3511

    When I print with Windows gives the following error


    Cable tested and is safe.
    Attached Images Attached Images

  2. #2
    Service Manager 250+ Posts SwisSeV's Avatar
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    Re: error in print im3511

    What model?

    That attachment is too small to read.

  3. #3
    Service Manager 250+ Posts SwisSeV's Avatar
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    Re: error in print im3511

    Oh, that's a Cannon.

    This is the Sharp section.

  4. #4
    Master Of The Obvious 10,000+ Posts
    error in print im3511

    blackcat4866's Avatar
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    Re: error in print im3511

    Quote Originally Posted by SwisSeV View Post
    Oh, that's a Cannon.

    This is the Sharp section.
    Actually SwisSeV, this Oce' is a rebadged Sharp AR-M350N series, but I can't make anything of the photo either. Maybe you can attach a smaller image? You might also check what driver version, what driver emulation, what driver manufacturer, etc, etc. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 250+ Posts SwisSeV's Avatar
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    Re: error in print im3511

    Haven't seen that one yet, thanks blackcat.

  6. #6
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    Re: error in print im3511

    Quote Originally Posted by blackcat4866 View Post
    Actually SwisSeV, this Oce' is a rebadged Sharp AR-M350N series, but I can't make anything of the photo either. Maybe you can attach a smaller image? You might also check what driver version, what driver emulation, what driver manufacturer, etc, etc. =^..^=
    Drivers are tested and safe.

    Another solution do you know?
    Attached Images Attached Images
    Last edited by dvdlar2005; 06-22-2016 at 12:40 PM.

  7. #7
    Agitating Artificer 250+ Posts CopierTechofOmens's Avatar
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    Re: error in print im3511

    The printer is printing out the literal commands that are being sent instead of translating them into an image. I would delete the driver entirely of Maharat's computer and download the latest one. Try a different driver PCL6, PCL5e, or PS(If enabled)

    Also make sure the firmware is the latest.

    If nothing has changed on the network or with the computer then it could be the controller PWB.

  8. #8
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    Re: error in print im3511

    Quote Originally Posted by CopierTechofOmens View Post
    The printer is printing out the literal commands that are being sent instead of translating them into an image. I would delete the driver entirely of Maharat's computer and download the latest one. Try a different driver PCL6, PCL5e, or PS(If enabled)

    Also make sure the firmware is the latest.

    If nothing has changed on the network or with the computer then it could be the controller PWB.
    Where I can download last firmware for im3511?

    فرستاده شده از GT-I8552ِ من با Tapatalk

  9. #9
    Senior member of CRS 2,500+ Posts
    error in print im3511

    ZOOTECH's Avatar
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    Re: error in print im3511

    Quote Originally Posted by dvdlar2005 View Post
    When I print with Windows gives the following error


    Cable tested and is safe.
    Check your print settings, that looks like the hex dump is checked.
    But this rebadge may not have that option.
    "You can't trust your eyes, if your mind is out of focus" --

  10. #10
    Master Of The Obvious 10,000+ Posts
    error in print im3511

    blackcat4866's Avatar
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    Re: error in print im3511

    Quote Originally Posted by ZOOTECH View Post
    Check your print settings, that looks like the hex dump is checked.
    But this rebadge may not have that option.
    You haven't said what application is being used to open the document. It looks to me like it's XVI32, and probably not the correct application. Unless I see some more specific answers, I think that's all I'll have to say on this topic. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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