Dislikes:
0
-
Senior Tech
100+ Posts
- Rep Power
- 29
SHARP MX5001 HDD Format?
We're a Toshiba/Lanier dealership that picked up 2 Sharp copiers to return to the leasing company. Someone at the top told the customer we could wipe the Hard drives before returning the machines. The machines have to be able to pass paper when they get picked up. Based on previous experience with Canon copiers we almost rendered the copier dead by formatting the hard drive, and wiping the firmware, I had to wheel and deal to get the firmware to reload into the machine.
Can someone please answer if we are able to format the hard drives on these machines without having to reload firmware, or downing the copier, and if there's a service mode for doing a hard drive format?
Thanks in advance
Marc
-
Re: SHARP MX5001 HDD Format?
Use sim 62 sub 10 (I think) which formats HDD except for system area.
"You can't trust your eyes, if your mind is out of focus" --
-
Technician
- Rep Power
- 16
Re: SHARP MX5001 HDD Format?
There should be an "end of lease option" in admin mode, that should erase erything
-
Senior Tech
100+ Posts
- Rep Power
- 30
Re: SHARP MX5001 HDD Format?
SIM 62-1 will format the whole thing except operation manual area, did it just last week on mxm 363n ,there is no prob. the copier will start back don't worry.
-
Re: SHARP MX5001 HDD Format?
-
Re: SHARP MX5001 HDD Format?
-
Re: SHARP MX5001 HDD Format?
I agree with JLSam. Skip sim 24-1, 24-2, 24-3.
Last edited by copiertec; 07-02-2016 at 03:27 AM.
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
Bookmarks