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  1. #1
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    Question MX-5070N: No Preview while using the glass plate?

    Hello,

    We just got a brand new machine, a Sharp MX-5070N. We've had some nice Sharp units for some years previously (MX-5001N, M503N, M363N), and now we're on the next generation level. But I can't understand why a simple procedure like the Preview option while using the glass instead of the top feeder would be disabled! It's still possible on our other MFP (MX-M565N & M365N), but there's a message popping up when I try to do the same on the 5070, either as a copy or a scan, saying this feature is not available. I'd say it's sometimes pretty useful when you want to copy or scan an unusual size format, and need to see if it's going to be ok first (that's why the Preview feature exists, right?)!

    I've checked the manual, without finding anything related to this yet (you know how big these are!). I know it's a relatively new machine, so maybe not that many of you have encountered it yet. But if anyone has a clue as to enable the Preview feature when not using the top feeder, that would be awesome!

  2. #2
    Senior Tech 250+ Posts
    MX-5070N: No Preview while using the glass plate?


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    Re: MX-5070N: No Preview while using the glass plate?

    the user manual states, preview not available from document glass, BEFORE USING THE MACHINE, PREVIEW SCREEN about page 1-17.


    Contact your local Sharp dealer or Sharp tech support, depending if you are a dealer or end user. There can be many reasons why this feature is not available.

  3. #3
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    Re: MX-5070N: No Preview while using the glass plate?

    There is no mention of that in the user manual in this section! Where did you get that quote? I've search with keywords preview or glass and it never appeared...

    I'm an end user, but I prefer to figure out how the thing works first before calling a technician in (because there is no service by phone only).

  4. #4
    Senior Tech 250+ Posts harleyrider's Avatar
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    Re: MX-5070N: No Preview while using the glass plate?

    As faxman stated page 1-17 in the operation manual of the mx-4070n. I don't have a 5070 manual downloaded and haven't got any 5070's yet but they are pretty much the same machine.

  5. #5
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    Re: MX-5070N: No Preview while using the glass plate?

    My version of the manual (same for 4070 or 5070, as many models are listed on the front page)) doesn't show anything like that at all! I guess I should join a screenshot to prove it...

  6. #6
    Senior Tech 250+ Posts harleyrider's Avatar
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    Re: MX-5070N: No Preview while using the glass plate?

    operation manual not service manual.

  7. #7
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    Re: MX-5070N: No Preview while using the glass plate?

    Yes. I can tell the difference between a service and user's manual...

    This is the manual I'm refering to:
    http://siica.sharpusa.com/portals/0/...ser_Manual.pdf

  8. #8
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    Re: MX-5070N: No Preview while using the glass plate?

    Quote Originally Posted by PacMusee View Post
    Yes. I can tell the difference between a service and user's manual...

    This is the manual I'm refering to:
    http://siica.sharpusa.com/portals/0/...ser_Manual.pdf

    Page 14 (MX-4070n) mention if you are scanning from ADF
    http://www.sharp.co.uk/cps/rde/xbcr/...070_ex_spl.pdf

  9. #9
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    Re: MX-5070N: No Preview while using the glass plate?

    Well, it looks like the earlier version of the manual intended for fewer types of MFP is different:
    http://siica.sharpusa.com/portals/0/...70N_Manual.pdf

    They removed the notice I suppose you were refering to!

    That explains our misunderstanding... And it will definitely need a call to a rep to get more info on this!

  10. #10
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    Re: MX-5070N: No Preview while using the glass plate?

    Quote Originally Posted by thomfish View Post
    Page 14 (MX-4070n) mention if you are scanning from ADF
    http://www.sharp.co.uk/cps/rde/xbcr/...070_ex_spl.pdf
    This is another version of a manual! I can't understand why they removed the information in the latest version...

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