I have a used machine I just installed for a customer an getting error code F1-19 which is an error in the stapler unit. Here is the story, while moving the finisher it caught on the floor transition and fell over landing on the side that attaches to the copier. I went over the finisher and everything looks fine, no damage, Checked connections, belts etc. When I connected to the MFP and turned on I immediately get error F1-19 finisher pre alignment motor trouble. Generally a stapler issue on previous machines I worked on.
I checked the stapler and the odd thing is when I turn on the stapler with the door sensor bypassed the stapler does not move and the finisher just buzzes then throws the error code. I can't find anything jamming what am I over looking here.
I am just about to take apart again to see if I missed anything.
Can I test the motors of the finisher through sim mode?
I did not test the machine prior to installing but assumed that someone else had before it left the shop.
Any help and ideas would be appreciated.
Thanks
Sorry found the problem I missed first time around, a sensor came loose.
Now getting error F1-134 I'll check position and sensors on the punch.
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