I don't see the emanual or watermark fw on your FTP site. Will the machine work without it?
When you change the SD card the machine will come up in boot mode automatically. Just copy the firmware to a USB stick and point it to it from there. Front USB works just fine on these
There doesnt appear to be a E manual or watermark for this model as far as I can find on Sharp IDNC. If you get an error please let me know.
Customer says after unplugging a/c power (again) and network cable for first time, it's working now. I advised if the SD card is going bad as suspected, it will likely fail again, so we agreed I still need to replace it. I have the 8gb file & 16gb card, and main FW. (THANK YOU!).
If I understand and read the matrix correctly, IF they have a HDD, I will need the 4gb file and put it on an 8GB card. I'm still looking for that 4GB file. Possibly VHi0MFP10005C ???
I dont have a copy of the SD card you need if you have a HDD in the machine. I wish I did but we have never sold one in that config.
Thanks repn1999. Is there an easy way to id if it has a HDD? Either an external sticker applied by dealer on the back or an indication on a printed config sheet the customer could send me? Konicas say HDD installed on their config sheets.
the HD-12 hard drive expansion kit installs on the back of the mfp board unit, and there is a sata hard drive cable that routes from the back and plugs into the mfp board. Also it appears that the 4GB sd card is blue in color and the 8gb card is black. That should help identify which you have.
repn1999- A million thanks. Have a great weekend!
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