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  1. #1
    Senior Tech 250+ Posts
    MX-M565N with SPPD2_S and SPPD3_N jams


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    MX-M565N with SPPD2_S and SPPD3_N jams

    I am having an ongoing issue with this copier's ADF. The jam is usually SPPD3_N with SPPD2_S thrown in every 5th jam it seems.

    The paper seems to get hung up right before the SPPD3 sensor. I think it sounds like the paper is hitting something between the top door guide and the lower guide.

    I have replaced DF feed rollers and SPPD2 and SPPD3 sensors.

    I have cleaned the transport rollers and they still seem to have treads.

    I added one wrap to the spring for the SPPD 3 actuator and I placed some mylars from one guide to the next.

    It seems seems to jam for me every 4 to 5 sheets.

    Thanks for any help.


  2. #2
    Senior member of CRS 2,500+ Posts
    MX-M565N with SPPD2_S and SPPD3_N jams

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    Re: MX-M565N with SPPD2_S and SPPD3_N jams

    Quote Originally Posted by MHeon71 View Post
    I am having an ongoing issue with this copier's ADF. The jam is usually SPPD3_N with SPPD2_S thrown in every 5th jam it seems.

    The paper seems to get hung up right before the SPPD3 sensor. I think it sounds like the paper is hitting something between the top door guide and the lower guide.

    I have replaced DF feed rollers and SPPD2 and SPPD3 sensors.

    I have cleaned the transport rollers and they still seem to have treads.

    I added one wrap to the spring for the SPPD 3 actuator and I placed some mylars from one guide to the next.

    It seems seems to jam for me every 4 to 5 sheets.

    Thanks for any help.
    Try running doc feed test with misfeed disabled.

    "You can't trust your eyes, if your mind is out of focus" --

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