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  1. #1
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    Company is thinking about taking on the xerox line... thoughts??

    The company I work for is thinking about taking on some xerox products, anything we should stay away from? What devices should we stay away from? Looking for input from multi-line dealers.


  2. #2
    Service Manager 250+ Posts Phil B.'s Avatar
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    Re: Company is thinking about taking on the xerox line... thoughts??

    IMHO.. and I have been working on them for over 2 decades.. they are shit. The smaller color units are using Samsuck engines .. tech support has gone WAY down and the website you have to login at least once a month to keep your account active.


  3. #3
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    Re: Company is thinking about taking on the xerox line... thoughts??

    We have just taken on the Xerox line and I am having a tough time with some issues. I have not gotten a grasp on their manuals or bulletins. I started on Sharps and bias towards Sharps, but I do not remember having this amount of difficulties with other brands like Panasonic, Kyocera and Konica.


  4. #4
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    Re: Company is thinking about taking on the xerox line... thoughts??

    Xerox....Ouch....Run fast !


  5. #5
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    Re: Company is thinking about taking on the xerox line... thoughts??

    Quote Originally Posted by Phil B. View Post
    IMHO.. and I have been working on them for over 2 decades.. they are shit. The smaller color units are using Samsuck engines .. tech support has gone WAY down and the website you have to login at least once a month to keep your account active.
    Got a Client that Works for a large College in Connecticut. I deal with his church, the College Deals with Xerox. The Machines Never Work Right. When they had issues a few years ago - they went real cheap when making the machine. Hell, when they made a good machine years ago, they remanufactured what they had and sold it as new. But at least it was a good machine.

    Today's Copier, Not So Much. Stay away from it. If you want, look at there sister company that makes the Printers - not suggesting to sell a printer in place of a Copier, but if you are going to purchase for resale a Xerox, that would be the only Xerox product I'd consider. But not the small MFP's - just the printers.

    Hope that helps.


  6. #6
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    Re: Company is thinking about taking on the xerox line... thoughts??

    Thanks for everyone's input. It just confirmed my initial thoughts on the demo of the product.


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