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MX-3100n, Maintenance Required DK....
Hey guys..
I have a new customer who's got this message on the front panel. It appears to be needing a Black Drum Unit, but I'm not sure if anything else should be done? Does the drum reset the indication, or do I have to go into simulation to do that?
Thanks in advance,
OC
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Re: MX-3100n, Maintenance Required DK....
I would replace the drum and the main charger kit at the same time. You will need to go into the sims to reset both these items.
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Senior Tech
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Re: MX-3100n, Maintenance Required DK....
There may be other items needed as well. The black developer is timed at 100K pages for replacement with the drum and maint kit. Also a filter and a couple of cleaners. Depending on the cycle of the copier other items are scheduled for replacement at 200K and 300K pages. There is a button on top right of display that reads MFP status. Touch that and it may give you more information, or print out a sim 22-6 and you can see current page counts for maint items.
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