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Thread: MXC301W

  1. #1
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    MXC301W

    I have a client that has a jam every morning, but there is no paper. If she opens and closes the right side door and sometimes the doc feeder cover, it will work until the next morning. I checked 22-6 and there are FUSER jam codes, I replaced the fuser and I got a call back. I am not able to duplicate symptom. My thoughts are to check the power to machine, and also see if I can get it to go into sleep mode and wait awhile for fuser to cool and then send a print job. Any other thoughts.

  2. #2
    Senior Tech 100+ Posts
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    Re: MXC301W

    Firmware

  3. #3
    Senior Tech 250+ Posts spanky's Avatar
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    Re: MXC301W

    See attached bulletin

  4. #4
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    Re: MXC301W

    I replaced the two sensors in the delivery unit, this seemed to fix FUSER jam codes.

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