mx-m623 admin password

[ktucker]

I have a mx-m623 with mx-fr22u data security
that the customer has lost the admin password.
how do I reset the admin password?

any ideas
Thanks Ken

[xring1958]

I have done this on older MFPs like MX 3100N Pull MFP Board on unit with security kit remove security kit memory and Prom put Prom and memory from a second machine into first machines MFP Board Put board into second machine go into service mode and initialize password Sim 24-30.

After reset put everything back where it belongs. I always mark MFP Board so I remember which one was where.

Good luck

[ktucker]

that worked thanks