I have a machine I am working on a MX-M363 that for some unknown reason will not print out a 8.5 by 7 inch document without messing up the margins. I wish I had a printout from the machine to show but sadly they didn't have a way of test printing on it (company secrets blah blah blah). On the lines where it should be printing it is off by about a tenth of an inch. Which they have been able to print these for some time now no problem and when I have the computer send the print to another machine (also a mx-n363n) it comes out just fine. I have tried using another tray and adjusting margin settings etc but no dice. I tried cloning the machines settings from the other that works fine but no dice on that either. The only difference I can see is the firmware is different. I don't see anywhere in the settings where it could be messing this up. Thoughts? I want to try the firmware angle but I'm having a hard time with that due to sharp systems access since I have to get firmwares through my supplier (which hasn't responded yet).22-6 scan mx-m363n.pdf
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