Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 3 of 3
  1. #1
    MFP Tech & I.T. Manager 100+ Posts MFPs R Now PCs's Avatar
    Join Date
    Jul 2011
    Rep Power

    Question E7-11 Code on MX-B401

    We have a Sharp MX-B401 that keeps popping an E7-11 error code. We have already tried the basics of cleaning all of the optics and even putting a white piece of paper where it makes the reference.

    It does not matter how slowly you go as long as you do not stop. –Confucius

  2. #2
    Sharp & HP Tech 100+ Posts austonrush's Avatar
    Join Date
    Jan 2010
    Rep Power

    Re: E7-11 Code on MX-B401

    Did you update/ reflash the firmware as well? Try that first

    I'd be leaning towards replacing the CCD if you've verified a clean optics and a white reference point. The CCD is a pain to remove so you may just decide on a whole scanner unit.

    After installing the part do another firmware update.

  3. #3
    Trusted Tech 50+ Posts moose55's Avatar
    Join Date
    Mar 2017
    Papillion, NE
    Rep Power

    Re: E7-11 Code on MX-B401

    I would just replace the scanner unit. For the time and $$$ it would probably be the most cost efficient in the long run.

    The Moose is loose!!

Tags for this Thread


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
Get the Android App
click or scan for the Copytechnet Mobile App


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here