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  1. #1
    Senior Tech 250+ Posts
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    MX2310 no control panel on switch on

    Hi all,

    I have a MX2310 which when you switch on the scanner does its jiggle and the fans come on but the ops panel doesnt light up and the machine just sits there with the fans running doing nothing. I have cleaned the DIMM's on the print board. disconnected the HDD, but it's still the same. Could it SD Card related?? Any ideas welcome?


  2. #2
    Senior Tech 100+ Posts
    MX2310 no control panel on switch on


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    Re: MX2310 no control panel on switch on

    Try re-seating and / or replacing the MFP board.

    When I started servicing copiers they used toaster ovens for fusers.....I'm old

  3. #3
    Senior Tech 250+ Posts
    MX2310 no control panel on switch on

    mansart's Avatar
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    Re: MX2310 no control panel on switch on

    I would initially lean towards SD card......

    Using DIP switch on MFP board, put machine into EM Firmware...... if emergency firmware screen comes up, can't hurt to do firmware at that point, you may get lucky. If machine takes firmware then still refused to boot in normal mode, I would do SD card


  4. #4
    Senior Tech 100+ Posts
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    Re: MX2310 no control panel on switch on

    I would also lean toward the SD card, when the screen is blank or says waiting. We have had too many of the SD card issues lately.


  5. #5
    Senior Tech 250+ Posts
    MX2310 no control panel on switch on

    mansart's Avatar
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    Re: MX2310 no control panel on switch on

    At this point, so many SD failures, any machine that is more that 30min drive time...... when new and being set up I'm cloning the SD card with HDD Raw Copy Tool
    Make a duplicate with clone file and mounting inside machine.


  6. #6
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    Re: MX2310 no control panel on switch on

    I agree could well be SD card but always check the RAM sticks are seated correctly,on the printer PWB,it takes no more than 5 minutes to check.


  7. #7
    Trusted Tech 50+ Posts moose55's Avatar
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    Re: MX2310 no control panel on switch on

    I have had to reseat the mother PWB for this issue also. It would be a quick attempt before doing the SD card.

    The Moose is loose!!

  8. #8
    Technician
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    Re: MX2310 no control panel on switch on

    Guaranteed it will be the sd card. Absolutely useless these machines. Have constant problems with the sd card in the mx 2314 machines. Terrible not to have a hdd


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