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When we print from office and the fonts is Calibri, the document disappears. It have work before and just stop working, they work in a terminal server environment but nothing have update. If we make a new document and print that document is working. Have hade problem on MXC301 and MX2314 so fare and it 3 different customers. Any idees?
New Firmware, there is a problem with print jobs
I have new firmware. But no luck anywayOriginally Posted by OlliK1969
PS drivers is working.
Have only try this on MXC301.
Last edited by mlsharpskaraborg; 11-07-2017 at 07:56 AM.
MX-C301 >03.00.M1.a0 newest Version, print problems with apple
MX-2314 07.01.G2 ->07.01.G2.f0 Unable to print PDFs from Sharpdesk mobile,MFP in release with mac,Incorrect gradient fill printing from Office 2016 for Mac/Windows
From the Sharp-FTP-Server
Or change truetype to bitmap ---> test
change graphic mode ---> test
I saw something like this on an HP printer. Microsoft Office Suite 2013 had just come out and my customer had just upgraded.
They discovered that when using the default font "Calibri" several characters printed as spaces (or blank) mainly from Word, but affect the other Office applications also. It was always the same 6 or 8 characters that vanished. If you changed font to anything else, it printed fine.
Their IT clearly understood that it was a bug in Office Suite. Since it was a server based setup, their IT simply changed the default font to Arial in all Office Suite applications. I never hear another word about it. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Thanks fore the ides. The tips u have give have I already try and they all solves the problem.
But I guess I need to do it that way. Maby it will start working someday again.
Thansk
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