It sounds as though you have specifically identified a problem with the duplex motor. There are three possible reasons that a pulse motor can stall:
1) defective motor.
2) excessive drag or incorrect gear mesh.
3) defective motor driver circuitry.
I personally have not experienced what you describe on the Panther Series (AR-M205).
I have noticed something similar on the Gazelle, Leopard, and Andromeda Series machines (AR-M208N, AR-M235N, AR-M275N, AR-M237N, AR-M277N). The delivery unit gears mesh poorly, allowing gear teeth to jump intermittently. There is a simple fix for this. Loosen the rear screw securing the delivery unit. Insert a #10 flat washer between the delivery unit and the frame just above the screw and snug it up. This puts a slight twist into the delivery unit properly engaging the gears.
I don't know if this will help you, but here it is..... =^..^=


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