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Dislikes: Unplug the doc feeder and see if you get the error. If not, the CIS unit (CCD) inside the DSPF is most likely bad. Machine will operate in all other ways beside the doc feeder......
Unplug the doc feeder and see if you get the error. If not, the CIS unit (CCD) inside the DSPF is most likely bad. Machine will operate in all other ways beside the doc feeder......
Failing to plan is planning to fail!!!
Did you ever find a fix on this. We have one that throws the E7-11. It prints and faxes fine, but will shoot black copies through the DF and off the glass. Tech is currently going through changing the scanner control board and the CCD, but don't know the results of that yet.
Thanks for any help.
Graybeard
It turns out the CCD unit we got was bad. We ordered another CCD unit and installed it. Works great,
also we had to adjust optical cables etc.. and tweak a lot to get the image back into alignment. after replacing the CCD, so expect some issue with the alignment being off a little after replacement.
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