Sharp MX4100n H5-01 after trouble cancel...

[Phil B.]

No color nor black print out.. in either copy, print from sc or that comes from computer, so its totally blank pages that is coming out of the machine.

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i'd clean the contacts for ALL colors on TBelt... if you do a stop print is there image on the drums?

[niceville318]

Have you tried updating or re-flashing the firmware?
You say you're getting blank pages. So the mfp is not jamming anymore or is it still printing blank pages and jamming at the POD1 sensor?

With this model I've had to disconnect the mother PWB and PCU PWB, reseat all connections for a similar problem. good luck

[Service@PRT]

Thanks guys.. it was the shutter who has a problem. The solenoid is bad enough for the shutter not to open. So i just changed the solenoid and all good.

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