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  1. #1
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    Sharp mx-3140 locks up after exiting simulations

    HI all we have a Sharp MX-3140 that after exiting simulation, will not come back to ready. Display stops at please wait. If we manually turn power on and off copier will recover.

    Earlier this month we had a MX-2615 that was dead except for green led and cooling fans. Display was black. Machine recovered after reseating MFP board and mother board. Not sure what to make of that one, any comments are welcome.

  2. #2
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    Sharp mx-3140 locks up after exiting simulations

    Phil B.'s Avatar
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    Re: Sharp mx-3140 locks up after exiting simulations

    Quote Originally Posted by lenovos View Post
    HI all we have a Sharp MX-3140 that after exiting simulation, will not come back to ready. Display stops at please wait. If we manually turn power on and off copier will recover.
    What have you done?
    Have you looked on the report to see if there are any non-reported errors?
    try re-seating connectors on the boards
    firmware update

  3. #3
    Sharp & HP Tech 100+ Posts austonrush's Avatar
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    Re: Sharp mx-3140 locks up after exiting simulations

    I'd update the firmware, may be the beginning of an SD card failure.

  4. #4
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    Sharp mx-3140 locks up after exiting simulations

    Ratchet2501's Avatar
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    Re: Sharp mx-3140 locks up after exiting simulations

    Also can be due to a firmware update that was partial, if they were upgraded recently and anything was missed or not included by the run all option. Can cause problems.

  5. #5
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    Re: Sharp mx-3140 locks up after exiting simulations

    Quote Originally Posted by lenovos View Post
    HI all we have a Sharp MX-3140 that after exiting simulation, will not come back to ready. Display stops at please wait. If we manually turn power on and off copier will recover.

    Earlier this month we had a MX-2615 that was dead except for green led and cooling fans. Display was black. Machine recovered after reseating MFP board and mother board. Not sure what to make of that one, any comments are welcome.


    Hi thank you , firmware was the first thing that i tried. Reseating MFP board seems to have solved the problem.

  6. #6
    Senior Tech 100+ Posts
    Sharp mx-3140 locks up after exiting simulations

    Ratchet2501's Avatar
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    Re: Sharp mx-3140 locks up after exiting simulations

    Never hurts (much) to run through the gamut of stupid things

  7. #7
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    Re: Sharp mx-3140 locks up after exiting simulations

    Quote Originally Posted by Phil B. View Post
    What have you done?
    Have you looked on the report to see if there are any non-reported errors?
    try re-seating connectors on the boards
    firmware update



    re-seating MFP board seems to have solved the problem.

    Thank you

  8. #8
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    Re: Sharp mx-3140 locks up after exiting simulations

    Quote Originally Posted by Ratchet2501 View Post
    Never hurts (much) to run through the gamut of stupid things

    They are not so stupid when the work!

    You are exactly right.

  9. #9
    Senior Tech 100+ Posts
    Sharp mx-3140 locks up after exiting simulations

    Ratchet2501's Avatar
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    Re: Sharp mx-3140 locks up after exiting simulations

    Quote Originally Posted by lenovos View Post
    They are not so stupid when the work!

    You are exactly right.
    True, but having gone from working with/maintaining an acid plant to dealing with copiers, these darn things are sensitive lil turds to me at least.

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