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  1. #11
    Field Supervisor 500+ Posts
    AR M620U Jams right at exit rollers


    Join Date
    Jan 2012
    Location
    Tulsa, Oklahoma
    Posts
    932
    Rep Power
    42

    Re: AR M620U Jams right at exit rollers

    Quote Originally Posted by JLSam View Post
    So I checked the bulletin boards. It seems this model has had a lot of problems with Pod1_N jams.


    1. MFP-TB-194: Changes to the Fuser Unit to Prevent Toner Spots, POD1_N Jams and L4-03 Error Codes.
    2. MFP-TB- 165: Change to the Upper CL Guide Plate to Prevent POD1_N Jam
    3. MFP-TB-038: Part Change (Section 48 Item 9) to Prevent POD1_N Jamming in the Fuser
    4. MFP-TB-039R: POD1_N jamming in the Process Unit Area
    5. MFP-TB-017: Part Change (Section 48 Item 12) to Prevent POD1_N Jamming due to UpperFuser Separator Pawl Breakage
    6. MFP-TB-007: POD1_N Jam due to Paper Catching on Drum Separation Pawl.


    While I have never experienced any of these problems. Almost always for me it was the Paper Delivery and Fuser.
    I would start with ZooTechs option and use aging to at least find out if the problem is mechanical or electrical. Run Sim 6 without Paper Del and Fuser.

    My two cents: You said you tricked the paper del and the motor was not turning? The two motors that run the exit are POM1 and POM 2 (SM 6-44) They are part of an assembly that also drives the fuser (PM 89-1 #12) If the problem is not Paper Del and Fuser, then replace the fusing drive unit.

    Good Luck Doug.
    Really Helped Thanks so much !!!

  2. #12
    Field Supervisor 500+ Posts
    AR M620U Jams right at exit rollers


    Join Date
    Jan 2012
    Location
    Tulsa, Oklahoma
    Posts
    932
    Rep Power
    42

    Re: AR M620U Jams right at exit rollers

    Quote Originally Posted by pohaku View Post
    Replace the turnover/transport unit and your problem is solved. Usually the exit lever breaks. You can swap out the lever but you have to remove the unit to do it.
    Appreciate your help !! Fixed it right up !!

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