G-mail scan issue on MX-3100 N

[xring1958]

I have a G-mail account I use fro testing equipment and reporting meters for customers who don't scan to e-mail.
Yesterday I started having an issue. If I scan a file to my corporate account e-mail the scan never appears in outlook not in inbox or spam folder. If I send a scan to my Yahoo account it arrives almost immediately. I can see the scans in the sent folder in my google account but they don't get to my corporate account. I can send an email from my Gmail account & it gets to my corporate email inbox. I am pulling out my hair & don't have much to pull. Any insight & help is appreciated.

[guitar9199]

I have a G-mail account I use fro testing equipment and reporting meters for customers who don't scan to e-mail.
Yesterday I started having an issue. If I scan a file to my corporate account e-mail the scan never appears in outlook not in inbox or spam folder. If I send a scan to my Yahoo account it arrives almost immediately. I can see the scans in the sent folder in my google account but they don't get to my corporate account. I can send an email from my Gmail account & it gets to my corporate email inbox. I am pulling out my hair & don't have much to pull. Any insight & help is appreciated.

You didn't accidentally put that Gmail address on "Blacklist" in your corporate account, did you??....LOL!!

...I've seen that happen.

[bsm2]

You corp account is thinking its spam and blocking it. Most likely A MS update to the email filter. Have your IT check the setting of add your address as trusted.

[Cipher]

Ah snap lol.

Had the exact same problem today messing around and testing a old MX-5101 in the workshop with gmail.
It would send a status page successfully, and it would show up in the gmail sent items, but it never made it to my corporate Office365 account.

By chance I hit send again few hours later and it worked fine, so maybe gmail was having issues. :S

The free gmail accounts do have some restrictions and raft of junk and spam background checks going on, it certainly wouldn't be my first SMTP relay of choice to use.

[xring1958]

You corp account is thinking its spam and blocking it. Most likely A MS update to the email filter. Have your IT check the setting of add your address as trusted.

I don't think that is the issue because I can send an e-mail from that account to my company e-mail and there is nothing in my spam folder.

I am guessing google is having some issues

[harps05]

Office 365 mail server??

[xring1958]

Office 365 mail server??

Outlook not office 365. Birch has a site I can go to that shows what comes in without interacting with Outlook and it is not there either.