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  1. #1
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    Blank display on 3050/4070 models.

    Having trouble getting the display to work on two machines. Pretty sure the problem is with the CN33 connector on the MFP/SCN PWB.
    Reconnected numerous times. The home light comes on The error LED is on display remains blank. Any ideas?

  2. #2
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    Re: Blank display on 3050/4070 models.

    Quote Originally Posted by Bgorby View Post
    Having trouble getting the display to work on two machines. Pretty sure the problem is with the CN33 connector on the MFP/SCN PWB.
    Reconnected numerous times. The home light comes on The error LED is on display remains blank. Any ideas?
    SD card? Seen this alot on this site for that issue.

  3. #3
    Senior Tech 250+ Posts driving lots of miles's Avatar
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    Re: Blank display on 3050/4070 models.

    I would agree with the card but I believe this machine has the Msata card instead of the SD card

  4. #4
    Senior Tech 250+ Posts harleyrider's Avatar
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    Re: Blank display on 3050/4070 models.

    check TT-102517_2 probably bad mSATA.

  5. #5
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: Blank display on 3050/4070 models.

    Quote Originally Posted by driving lots of miles View Post
    I would agree with the card but I believe this machine has the Msata card instead of the SD card
    We have 11 of these units and 5 of them have had bad mSATA cards!

    Good luck.

    Bil

  6. #6
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    Re: Blank display on 3050/4070 models.

    Okay! Will try MSATA.

  7. #7
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: Blank display on 3050/4070 models.

    Just to let you know, when the mSATA goes bad the display is dark and the power indicator light (small green light next to power button) flashes. Have had a bad mSATA give E7-80 and 90 codes also prior to it failing..

    Good luck.

    Bil

  8. #8
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    Re: Blank display on 3050/4070 models.

    I have tried an Msata , still no display.

  9. #9
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    Re: Blank display on 3050/4070 models.

    I had a similar problem but replacing the mSata fixed it. take a look at page 7-39 in the service manual. It may help you isolate the problem.


    Oops, I just realized the Tech Tip earlier addressed this...
    Last edited by niceville318; 06-01-2018 at 10:10 PM. Reason: correct an error

  10. #10
    Senior Tech 250+ Posts driving lots of miles's Avatar
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    Re: Blank display on 3050/4070 models.

    I am going to have to get some Msata preprogramed. We are getting more of these machines out and haven't had any issues yet but if they are having the same issues as the SD cards I had better be prepared.

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