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  1. #1
    Service Manager 1,000+ Posts bilyahn's Avatar
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    MX-B402 SC Distorted display

    We have an MX-B402SC that has a distorted display. It looks kind of like an old TV when everything is at an angle so it is unreadable. We replaced the entire display along with the LVDS PWB and the scanner control PWB. Not sure where to go from there. We would appreciate any and all ideas you may have. Thanks.

  2. #2
    Senior Tech 100+ Posts
    MX-B402 SC Distorted display

    Nachoman4life's Avatar
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    Re: MX-B402 SC Distorted display

    I have had poorly seated print controllers do similar things.
    Where the heck is my spring hook?

  3. #3
    Senior Tech 250+ Posts driving lots of miles's Avatar
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    Re: MX-B402 SC Distorted display

    Also check for SD card Failure

  4. #4
    The Wolf 2,500+ Posts mojorolla's Avatar
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    Re: MX-B402 SC Distorted display

    This model went through a change in lcd panel a few years back. The display would look like slanted colored lines but achine would boot up.
    The fix was to determine IP address and flash firmware through web page.

    If machine has a fax kit, corrupt fax data will garble display on this model. SIM 66-10 to dump memory.


    Failing to plan is planning to fail!!!

  5. #5
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: MX-B402 SC Distorted display

    Quote Originally Posted by mojorolla View Post
    This model went through a change in lcd panel a few years back. The display would look like slanted colored lines but achine would boot up.
    The fix was to determine IP address and flash firmware through web page.

    If machine has a fax kit, corrupt fax data will garble display on this model. SIM 66-10 to dump memory.


    That is something I would never have thought of trying. My boss will be irritated if that is all it takes...

    Thank you and I will let you know if that works.

    Bil

  6. #6
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: MX-B402 SC Distorted display

    Okay after some head scratching we changed the HDD out and that fixed the problem. Go figure.

    Have a great week and thank you to everyone for the suggestions.

    Bil

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