U2-41 error best solution so that the error Stop coming back...

[Kasmot2018]

Hi everytime,

What is the best way to solve the problem in U2-41,
In one of our customer , their sharp copier color machine has
indicating U2-41, I only reset the error code by simulation 16 to reset
the code , then the machine is doing fine, i already done 2 Times
but the problem keeps coming back, after 1 week the error code
comes back..
hoping for your Help..
thank you...

[moose55]

Hi everytime,

What is the best way to solve the problem in U2-41,
In one of our customer , their sharp copier color machine has
indicating U2-41, I only reset the error code by simulation 16 to reset
the code , then the machine is doing fine, i already done 2 Times
but the problem keeps coming back, after 1 week the error code
comes back..
hoping for your Help..
thank you...

Replace the HDD

[Phil B.]

Hi everytime,
What is the best way to solve the problem in U2-41,
In one of our customer , their sharp copier color machine has
indicating U2-41, I only reset the error code by simulation 16 to reset
the code , then the machine is doing fine, i already done 2 Times
but the problem keeps coming back, after 1 week the error code
comes back..
hoping for your Help..thank you...

what does your service manual say is the cause of it?

so you reset the code ( bandaid ) but WHAT is the ROOT of the error? did you clean anything.. install anything?

BUT MOST OF ALL.... what MODEL # are you working on?

[mickj]

I would try to format the HDD apart from the system and see how that goes with sim 62-8 if that does not work you will have to replace the HDD

[Kasmot2018]

Thank you for your inputs i will try to reformat the hdd or change the hdd..
The model of machine is mx 5112 sir.. Thanks again..