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  1. #1
    MFP Tech & I.T. Manager 100+ Posts MFPs R Now PCs's Avatar
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    Angry Sharp MX-2640N Scanning via SMB to Windows 10

    We have a Sharp MX-2640N where the client purchased a few Windows 10 PC's. They currently scan to Windows 7 via the built-in Network Folder (SMB). When we setup the same scenario to Windows 10 it fails. I assume that this is due to the firmware on the Sharp is old enough that SMB 3 for Windows 10 is not there/supported. So, I tried to setup FTP, however we do prefer to change the port and NOT use the default port 21 for (additional) security and I cannot locate where to change FTP port for incoming scans. The client prefers to NOT use Sharpdesk.

    I have read/searched through the digital owner’s manual and searched through network/ports/security setting webpages of the copier.

    Does anyone know:

    Is there a firmware update to fix the Sharp MX-2640N so it can scan to Windows 10 via SMB?

    Where on the copier can you change FTP port to something else than the default 21?
    It does not matter how slowly you go as long as you do not stop. –Confucius

  2. #2
    Field Supervisor 500+ Posts JLSam's Avatar
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    Re: Sharp MX-2640N Scanning via SMB to Windows 10

    2640 can scan up to Smb v2 with the latest special firmware that was released last year. Smbv3 is available for some models, not all.


    Special Firmware
    Models:MX2640N / MX3140N / MX3640N
    Release Type:SpecialROM Control: N/A
    Release Date:July 2017File Name:Aries2_Combi_0600A2B0_A.zip
    Versions:
    Special Firmware for SMB2 Client Support
    Version 0600A2B0_A


    Sent from my ONEPLUS A5000 using Tapatalk

  3. #3
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    Re: Sharp MX-2640N Scanning via SMB to Windows 10

    just enable smb1 on the win 10 pc

    Go to Control Panel > Programs and Features > Turn Windows Features on or off > check or uncheck the box for "SMB 1.0/CIFS File Sharing Support"

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    Re: Sharp MX-2640N Scanning via SMB to Windows 10

    To change the FTP port number

    Go to Security Settings port control and change the FTP port there

  5. #5
    Field Supervisor 500+ Posts JLSam's Avatar
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    Re: Sharp MX-2640N Scanning via SMB to Windows 10

    Quote Originally Posted by mickj View Post
    just enable smb1 on the win 10 pc

    Go to Control Panel > Programs and Features > Turn Windows Features on or off > check or uncheck the box for "SMB 1.0/CIFS File Sharing Support"
    I would not recommend to enable SMB v1 due to the exploitable vulnerability of the NetBios port, responsible for many of those Ransomware WannaCry attacks.

  6. #6
    NAZI
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    Re: Sharp MX-2640N Scanning via SMB to Windows 10

    It is not from the Sharp Copier it is from Windows 10 last update.. they blocked the scan to file (SMB) security reason!!!!
    If you can enable it from your PC it will work but you need a good IT guy to do it so..

    Good luck..

    Thanks,

  7. #7
    MFP Tech & I.T. Manager 100+ Posts MFPs R Now PCs's Avatar
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    Question Re: Sharp MX-2640N Scanning via SMB to Windows 10

    Quote Originally Posted by mickj View Post
    To change the FTP port number

    Go to Security Settings port control and change the FTP port there
    Thank you however we did check this prior to post and there is nothing there to edit the FTP port, only enable/disable. There is port control for FTP Print though but that not it right?
    It does not matter how slowly you go as long as you do not stop. –Confucius

  8. #8
    MFP Tech & I.T. Manager 100+ Posts MFPs R Now PCs's Avatar
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    Re: Sharp MX-2640N Scanning via SMB to Windows 10

    Quote Originally Posted by NAZI View Post
    It is not from the Sharp Copier it is from Windows 10 last update.. they blocked the scan to file (SMB) security reason!!!!
    If you can enable it from your PC it will work but you need a good IT guy to do it so..

    Good luck..

    Thanks,
    Thank you, yes you are right that SMB 1 has been deprecated in Wndows 10, however we can scan to same Windows 10 PC from brand new Lexmark copiers. SMB 2/3 is enabled by default in Windows 10, but the copier has to be using a high enough version of SMB.
    It does not matter how slowly you go as long as you do not stop. –Confucius

  9. #9
    Service Manager 10,000+ Posts
    Sharp MX-2640N Scanning via SMB to Windows 10

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    Re: Sharp MX-2640N Scanning via SMB to Windows 10

    Quote Originally Posted by mickj View Post
    just enable smb1 on the win 10 pc

    Go to Control Panel > Programs and Features > Turn Windows Features on or off > check or uncheck the box for "SMB 1.0/CIFS File Sharing Support"

    UMmmm EXCUSE ME.... windows removed SMB1 due to security issues. IF you enable SMB1 you could be putting YOUR company at LEGAL risk if any virus/malware gets into that companies systems.

    not a smart move.

  10. #10
    MFP Tech & I.T. Manager 100+ Posts MFPs R Now PCs's Avatar
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    Exclamation Re: Sharp MX-2640N Scanning via SMB to Windows 10

    Quote Originally Posted by Phil B. View Post
    UMmmm EXCUSE ME.... windows removed SMB1 due to security issues. IF you enable SMB1 you could be putting YOUR company at LEGAL risk if any virus/malware gets into that companies systems.

    not a smart move.
    Yes, we agree here too. For anyone reading through this post, please DO NOT turn on SMB 1 on a Windows PC, ever. If ANYTHING happens you could find yourself in a lawsuit. Use something like Filezilla and FTP (change the port number to a high random number - just google whats available - also use a username/password. This will lock the FTP server down somewhat and prevent someone browsing in via anonymous and seeing there scanned files)
    It does not matter how slowly you go as long as you do not stop. –Confucius

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