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  1. #1
    Field Supervisor 500+ Posts
    MX 3100 Prints color great from glass. From PC colors washed out


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    MX 3100 Prints color great from glass. From PC colors washed out

    This MX 3100 prints great from the glass. When printing from 2 PC's (one works fine)It's printing B/W in color, it washes out the colors and it is supposed to be set as black and white. (Driver settings set for auto). I had the customer reinstall there drivers and it is still doing it.... Not even sure where to start on this. The PC that is working fine is exactly the same as the other 2...

  2. #2
    Field Supervisor 500+ Posts
    MX 3100 Prints color great from glass. From PC colors washed out


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    Re: MX 3100 Prints color great from glass. From PC colors washed out

    Looks like I was off a little on my analysis. The copies from the glass are also washed out after about 40 copies. Looks like the color developer is crashing... The first 20 or so look great !!!

  3. #3
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    Re: MX 3100 Prints color great from glass. From PC colors washed out

    Quote Originally Posted by Doug James View Post
    Looks like I was off a little on my analysis. The copies from the glass are also washed out after about 40 copies. Looks like the color developer is crashing... The first 20 or so look great !!!


    I recently had one of these go light and it was the secondary transfer unit.
    Your problem could be dv units or high voltage problem. Try sim 7
    dv disable. It might help diagnose.

  4. #4
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    Re: MX 3100 Prints color great from glass. From PC colors washed out

    Good quality on copy and bad washed one on print
    make calibration 46-24 and 67-24

  5. #5
    Service Manager 10,000+ Posts
    MX 3100 Prints color great from glass. From PC colors washed out

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    Re: MX 3100 Prints color great from glass. From PC colors washed out

    Quote Originally Posted by Maxx View Post
    Good quality on copy and bad washed one on print
    make calibration 46-24 and 67-24
    doug just said it's washed out on copy and print.

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