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  1. #1
    Trusted Tech 50+ Posts Taggerung08's Avatar
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    Sharp AR-M620u Dark Screen

    I have a Sharp with a darkened screen when booted up. I can barely see the sharp logo for the loading screen and it stays stuck on that permanently. I hear the machine doing some warm-up function but not the full warm-up cycle. Any ideas?

  2. #2
    Field Supervisor 500+ Posts JLSam's Avatar
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    Re: Sharp AR-M620u Dark Screen

    Start with an emergency firmware update. Make sure you use the right firmware if it has DSK.

    Also, Do you hear the fans turn on, and does the fuser get hot?



    Sent from my ONEPLUS A5000 using Tapatalk

  3. #3
    Trusted Tech 50+ Posts Taggerung08's Avatar
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    Re: Sharp AR-M620u Dark Screen

    Quote Originally Posted by Taggerung08 View Post
    I have a Sharp with a darkened screen when booted up. I can barely see the sharp logo for the loading screen and it stays stuck on that permanently. I hear the machine doing some warm-up function but not the full warm-up cycle. Any ideas?
    I believe the only fan that turns on is the HDD fan, no fuser warm-up or other fans.

  4. #4
    Service Manager 1,000+ Posts
    Sharp AR-M620u Dark Screen

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    Re: Sharp AR-M620u Dark Screen

    You could try a HDD swap, as well. If memory serves me correctly, as it's been several years ago... I believe I had a similar issue and it turned out to be the MFP board; but, I would start with the simple and least expensive things, first.

  5. #5
    Trusted Tech 50+ Posts Taggerung08's Avatar
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    Re: Sharp AR-M620u Dark Screen

    Quote Originally Posted by copiertec View Post
    You could try a HDD swap, as well. If memory serves me correctly, as it's been several years ago... I believe I had a similar issue and it turned out to be the MFP board; but, I would start with the simple and least expensive things, first.

    If I disconnect the MFP board, would the machine be able to boot up for testing purposes?

    Thanks

  6. #6
    Service Manager 1,000+ Posts
    Sharp AR-M620u Dark Screen

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    Re: Sharp AR-M620u Dark Screen

    Quote Originally Posted by Taggerung08 View Post
    If I disconnect the MFP board, would the machine be able to boot up for testing purposes?

    Thanks
    No, it is an integral board.

  7. #7
    Trusted Tech 50+ Posts Taggerung08's Avatar
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    Re: Sharp AR-M620u Dark Screen

    It was the NIC board, removed it and the copier boots normally.

    Thanks everyone.

  8. #8
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: Sharp AR-M620u Dark Screen

    U's didn't have a NIC card.

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