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  1. #1
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    Sharp MX3640 Tray One Not Recognizing Paper

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    Sharp MX3640 Tray One Not Recognizing Paper

    Tray One Not Recognizing Paper after tray is filled and closed. Change Sensor that relates to that, still will not recognize the paper in tray. Changed out Drive PWB Board - still no go.

    I thought of changing out that unit but thought I reach out with any thoughts. Thanks!

  2. #2
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    Re: Sharp MX3640 Tray One Not Recognizing Paper

    Hi

    please control the vertical detect holder ( LHLDZ1463FCZ1 ) and pins behind.
    Parts manual Section 61 No. 73
    If there is an error, display say: please insert paper

  3. #3
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    Sharp MX3640 Tray One Not Recognizing Paper

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    Re: Sharp MX3640 Tray One Not Recognizing Paper

    Quote Originally Posted by OlliK1969 View Post
    Hi

    please control the vertical detect holder ( LHLDZ1463FCZ1 ) and pins behind.
    Parts manual Section 61 No. 73
    If there is an error, display say: please insert paper
    I'll try that and let you know. Thank you!

  4. #4
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    Re: Sharp MX3640 Tray One Not Recognizing Paper

    dont have a 3640 here but on my 3610 the top tray is not a smart tray, tray 2 is a smart tray. if you pull both out are they the same on bottom?

  5. #5
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    Sharp MX3640 Tray One Not Recognizing Paper

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    Re: Sharp MX3640 Tray One Not Recognizing Paper

    Quote Originally Posted by danceswrabbit View Post
    dont have a 3640 here but on my 3610 the top tray is not a smart tray, tray 2 is a smart tray. if you pull both out are they the same on bottom?
    Not sure. Are you talking about the screw at the end of the Tray? Not sure what you are referring to by Smart Tray.

  6. #6
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    Sharp MX3640 Tray One Not Recognizing Paper

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    Re: Sharp MX3640 Tray One Not Recognizing Paper

    sim 30 SUB 2

    Check sensors

    CPFD1 Paper transport detector (Paper feed tray 1)
    CLUD1 Paper feed tray upper limit sensor (Paper feed tray 1)
    CPED1 Paper empty sensor (Paper feed tray 1)
    CSPD1 Paper remaining quantity sensor (Paper feed tray 1)
    CSS11 Paper feed tray size detector (Paper feed tray 1)(*1)
    CSS12
    CSS13
    CSS14
    CPFD2 Paper transport detector (Paper feed tray 2)
    CLUD2 Paper feed tray upper limit sensor (Paper feed tray 2)
    CPED2 Paper empty sensor (Paper feed tray 2)
    CSPD2 Paper remaining quantity sensor (Paper feed tray 2)
    CSS21 Paper feed tray paper size detector (Paper feed tray 2)
    CSS22
    CSS23
    CSS24
    CSS1 Paper feed tray 1 detector
    CSS2 Paper feed tray 2 detector (*1)
    CSS2SET Desk installation detection
    MPLD Paper length detector (Manual paper feed tray)
    MPED Paper empty sensor (Manual paper feed tray)

  7. #7
    Service Manager 1,000+ Posts
    Sharp MX3640 Tray One Not Recognizing Paper


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    Re: Sharp MX3640 Tray One Not Recognizing Paper

    Quote Originally Posted by Tech2002 View Post
    Not sure. Are you talking about the screw at the end of the Tray? Not sure what you are referring to by Smart Tray.
    Smart Tray refers to automatic size/orientation detection. Tray one must be told what's loaded while tray 2 recognizes.

  8. #8
    Trusted Tech 50+ Posts danceswrabbit's Avatar
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    Re: Sharp MX3640 Tray One Not Recognizing Paper

    Smart trays have a gear thing kinda shaped like an icecream cone that rides the guides to tell the tray whats in it, dumb trays do not and have to be programmed. on mine up front smart piece on bottom of tray is black.

  9. #9
    Trusted Tech 50+ Posts danceswrabbit's Avatar
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    Re: Sharp MX3640 Tray One Not Recognizing Paper

    in my mind i thought you ment size of paper not constant paper empty.

  10. #10
    Senior Tech 250+ Posts
    Sharp MX3640 Tray One Not Recognizing Paper

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    Re: Sharp MX3640 Tray One Not Recognizing Paper

    Quote Originally Posted by OlliK1969 View Post
    Hi

    please control the vertical detect holder ( LHLDZ1463FCZ1 ) and pins behind.
    Parts manual Section 61 No. 73
    If there is an error, display say: please insert paper
    Tried this - It unfortunately didn't - I am off to the PCU PWB. It is the only thing that hasn't been changed. Working it with a meter I was told is difficult and probably wouldn't give an accurate call.

    I'll let you know the outcome.

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