MX4501 locks up on 2nd job

[bilyahn]

Have an MX4501 that recently started locking on on the 2nd job, doesn't matter if it is a copy or print job. Job sits in the queue and the only way to clear it is to totally power down the unit. I've re-seated the memory chips and ROMs updated firmware and tested HDD R/W. Currently formatting the HDD. I know this is an older machine but wondering if anyone has come across this problem before or has any suggestions for me.

Thank you for your time and effort in this matter.

Bil

[ntbann]

Try logging into web page and clearing job log.

[bilyahn]

Try logging into web page and clearing job log.

Thank you for the quick response. No joy with the job log deletion or HDD format.

Also performed a sim 66-10 and 67-17 memory clears but no luck there either.

Bil

[ntbann]

Maybe a corrupt dimm? Have you tried firmware?

[blackcat4866]

Maybe a corrupt dimm? Have you tried firmware?

That was my thought too. I've had to change page memory back in my Sharp days.

That shows how old it is: I was trained on that one. =^..^=

[bilyahn]

I swapped the 512Mb dimms slots but couldn't do anything with the 256. That was my thinking also, hope we have some at the shop. LOL

Thank you for the suggestions. Funny thing is we are removing this unit from service in the near future but issue needs to be resolved.

ntbann did the firmware

blackcat this was my first color machine school! 14 or 15 years ago LOL Good machine, we still have 2 under contract....

Bil

[blackcat4866]

... blackcat this was my first color machine school! 14 or 15 years ago LOL Good machine, we still have 2 under contract....

Bil

Is it really that old? I still have the harnass adapter somewhere for setting up the HVT voltages. We sold quite a lot of these. =^..^=