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  1. #1
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    Lightbulb Sharp MX-5070N machine won't change Statatic IP

    Hi, I have been working on a Sharp MX-5070N, I have been trying to disable the DHCP to manually enter a new static IP without any luck. After I submit and reboot the machine it goes back to DHCP mode.
    I tried replacing the SD card, Boot up the IC, and the Hard Drive and the device is still unable to respond to a change of IP address. It does not retain it. Other than that the copier works well.

    Any help would be appreciated,


    Thank you,


    AM

  2. #2
    Senior Tech 250+ Posts JLSam's Avatar
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    Re: Sharp MX-5070N machine won't change Statatic IP

    It could be that there is a competent IT dept that set up DHCP IP ALLOCATION to avoid IP conflicts. Sharp MX-5070N machine won't change Statatic IP

    Log in into the router, and look for your machine in the IP address DHCP pool, and change it to whatever IP you want.

    If you dont know how to do that, don't worry, ask their IT dept, any network tech worth their salt should be able to to do this in like... 30 seconds. Sharp MX-5070N machine won't change Statatic IP

    Good luck.

    Sent from my ONEPLUS A5000 using Tapatalk

  3. #3
    Service Manager 1,000+ Posts bilyahn's Avatar
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    Re: Sharp MX-5070N machine won't change Statatic IP

    Have you tried resetting the print controller with sim 67-17? Be advised that this will erase a lot of your network settings so might want to write them down before doing this. Have had something similar happen a time or two and I normally clear the memory, reset the print controller and reset the NIC to get it back "factory".

    Good luck.

    Bil

  4. #4
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    Question Re: Sharp MX-5070N machine won't change Statatic IP

    Hi,
    I forgot to mention this machine is in our shop and no DHCP allocation is in place, Network card has been resented 67-17.

    Your help is greatly appreciated,


    Thank you,


    AM

  5. #5
    Senior Tech 100+ Posts
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    Re: Sharp MX-5070N machine won't change Statatic IP

    Did you guys do a full clone from a previous series machine to this one?

  6. #6
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    Re: Sharp MX-5070N machine won't change Statatic IP

    No, this is a new clean setup.

    Thank you,



    AM

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