I have been to customer 3 times for this problem. Call for squeaking, noise comming from web. the fuser is still pretty fresh from a rebuild not too many copies ago. The web is pretty dark with toner overall and at the contact point it is heavy toner buildup that is causing the squeaking. If I advance the web to a fresh spot ofcourse the noise goes away. I dont have the book in front of me but there were two different sims that sounded like it would advance the web at a quicker rate. They dont seem to be making any difference because in about a week and a half or two weeks the problem is back. It looks like they are printing full color posters on 11x17 with the wrong heat settings but they say they are not. Customer has had machine for a while and this problem is recent. The fuser itself does not look all overloaded with toner,only the web. I have to go back tomorrow. I am going to double check that all lamps are working,other than that I am not real sure.
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