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  1. #1
    Senior Tech 100+ Posts
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    MX-5070V - Air Print - User Control

    Have a customer wanting to utilize Airprint on their MX-5070V. User Control with Job Code's is enabled. Air print devices show a lock notification and require User/Password to print and do not appear to accept the Job/User Code as previous model did. Does anyone know if it is possible to utilize the Code for login/print on these newer models or are they stuck utilizing the users login?

  2. #2
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    MX-5070V - Air Print - User Control


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    Re: MX-5070V - Air Print - User Control

    As far as I know, you cannot use Airprint when account control is turned on. Airprint doesn't allow for entering credentials. However, a work around I have found is using Sharpdesk mobile. It does allow you to input credentials for print jobs, therefore still retaining account control.

  3. #3
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    Re: MX-5070V - Air Print - User Control

    The ipad allowed him to enter a username/password combination but didn't appear to allow user code.

  4. #4
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    Re: MX-5070V - Air Print - User Control

    Go into user control, default settings and untick IPP at the bottom and it should work.

  5. #5
    Senior Tech 100+ Posts xordi69's Avatar
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    Re: MX-5070V - Air Print - User Control

    Reinstall the printer, download drivers from Sharp, not generic driver,adding it by ip and using hp jetdirect protocol

  6. #6
    Senior Tech 100+ Posts
    MX-5070V - Air Print - User Control


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    Re: MX-5070V - Air Print - User Control

    MattL's suggestion should resolve it.

    However, if you do get prompted for credentials (username/password), you should be able to print by using admin​ for both fields.

  7. #7
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    Re: MX-5070V - Air Print - User Control

    They can print by logging in with the 'users' password. They want to be able to use a User Number/Code. I have suggested they try adding usernames and passwords to the job code/number users and see if logging in through airprint will not only allow them to print but also keep track of the counts by that user.

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