I have not worked on sharp machines for some years well, except for al-series. i am working on an arm-550 that jams letter size paper(portrait) and 11 x 17 only. it happens from any tray including by-pass, so i know it is not a tray problem. it stops about 2 or 3 mm away from the upper picks. also leteer landscape feeds fine . if anyone has any ideas it will be greatly appreciated.
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