AR-M355N print driver

[nathansipe]

My customer called today and said that they print some kind of scripts for their pharmacy with a specific program they must use. They are complaining of the font being too small so they called the manufacturer of the program to ask how to enlarge the font. The customer was told that the size of the font or image is manipulated in the printing software. I've looked at the print driver and cannot find anything of the sort. I always thought that all the driver does is communicate what is being sent from the program to the printer. Therefore, that type of change should be done in the program, not the sharp driver.

Am I correct?

[blackcat4866]

I don't know if this is an option for you, for Sharp, but on a Kyocera you can add external fonts to a CF card on the MFP.

I think that the proprietary software should have a way of specifying point size, and specific font. =^..^=

[wazza]

First thing I would try is to change the font settings within the driver, usually in the Printing Preferences -> Advanced tab, under Font. If it is set as Resident Font, change it to Download Font, & vice-versa.

Other than that, there is no way of making the font bigger/smaller through the driver. Never seen it done.
Blackcat is right, in that usually proprietary software programs have some sort of 'print setup' menu in there somewhere, where font sizes, types and page layout settings can be adjusted or setup for different printers.

Remember.... the machine just prints what it is told to print. Dont let them put one over you. This should not be your problem!
If the machine is working as it should, leave it alone. Put it back on them.

Another thought...... If it is a proprietary program, see if there is a basic list of printers built into the program. Maybe there is a basic HP Laserjet driver you could try, as it would rip differently. Also, try a different driver for your Sharp, eg PCL6 or 5c etc etc. Just random thoughts. I still stand by what I mentioned above..... not your problem.