WOW!, thanks for the heads up guy's, sounds like this machine can be a dog if too much pressure is applied. I still think I'm gonna do it though, this customer is a small business (a Cement Co.) they're not gonna run it like say an elementary school, or a print shop, i don't even think they would have a floor model color machine if they hadn't had it basicly handed to them.
Yet and still taking into account what all of you have said I will probably not put him under an service agreement, just do it on a charge per call basis and site parts avalibilty because of age as the problem. Thanks for the info WAZZA.
Thanks again
PCFSS&S
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