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Old 2 Weeks Ago   #1 (permalink)
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Question ar-bc320

lovely product!Having issues with it jamming.Only from the lower 2 draws.(cabinet)ard19n.gets to the reg roller jams.or wringles paper.cleaned all rollers.tryed adj timing.no go?any ideas?
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Old 2 Weeks Ago   #2 (permalink)
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What jam codes?
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Old 2 Weeks Ago   #3 (permalink)
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POD1_sd3 and PPD2_sd2 i think its the cabinet feed clutch cause it only does it with the 2 lwr trays not the top tray.
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Old 2 Weeks Ago   #5 (permalink)
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Yes, its very possible to be the clutch, but what are the counters on the feed rollers. Quite common for the separation roller to have a small flat spot on it after 100K, which can cause alot of misfeeds & timing problems. I know you said they were clean, but are they worn?
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Old 2 Weeks Ago   #6 (permalink)
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Also, those jam codes do not always mean the problem is the cabinet/desk unit. The same codes can happen with a worn Transfer Belt unit, causing a poor rotation and mis-timing of the belt, which leads to the POD jams and the remaining paper at PPD2. Check the belt for worn or cracked edges.
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Old 2 Weeks Ago   #7 (permalink)
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both trays less than 3k on them
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Old 2 Weeks Ago   #8 (permalink)
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Have you done a long, continuous print run from tray 1 only?
If a very large job works fine from tray 1, that rules out the Belt unit, Fuser, POD sensor and actuator, and the main engine paper path/pf unit.

When the paper is jamming from the lower trays, have a look at the print on the pages that make it to the fuser.... does the lead edge margin look OK?
I have seen similar problems from the desk unit, on a large print run, everything would run OK, then halfway through, there would be one page with a 2-3 inch, lead edge margin, then the following sheet jams the machine. From memory, that was a sticky rego sensor (behind bypass tray).
Take the bypass tray off and check the rego rollers.
Load paper in different direction (A4 vs A4R) etc etc. Test print/copy with different orientation.
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Old 2 Weeks Ago   #9 (permalink)
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I have recently repl. the belt unit only 10k on it.The top tray works fine on a long rundid like 50 and a time 3 times.I did change the paper direction in tray 2 had the same problem.It just seems to be the cabinet.And there is only 1 clutch that drives it it seems.I ordered the clutch.But these machines seem to have alot of issues of jamming right there.Oh i also cleaned the timing roller didnt check the sensor.i`ll have to do that.thanks
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