I have also found that in the main drive gear assm. there are two gear located at the top that the shaft the gears spins on has old dried up grease and was binding up the drive unit. I took the main dive unit apart ( a Pain in the rear) and cleaned and lube. Works good.
Start by removing all the consumable units: drum, dev., fuser, reg unit, delivery/turnover. Then back cover, left side door assembly, and the left door's rear rail. The rest should be simple enough to figure out.
My best advice is don't rush re-assembly. Make sure you get all the connectors back where they belong at every stage. Otherwise you'll be back in there digging for loose connectors. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Check the waste toner transport gear that in rear drum unit.may be tight and stuck by waste toner
One other place to look is at the registration assembly. Had a unit with 30K start getting this code and the bushings for the registration roller were gummed up and it's operation was very stiff. Might be helpful in the future as I have had all of the previously mentioned problems as well.
Good luck and happy Holidays.
Bil
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