Hello all, I'd appreciate any help you might be able to provide. My disclaimer, I don't know squat about copier repair other than clearing jams and replacing toner, I'm more of a computer/network guy.
A local non profit asked for my help in setting up a copier that was donated to them. It's branded as an OCE CM4010, but some googling helped me to determine it's actually a Sharp. I plugged it in, powered it on and after 30-45 seconds, a grinding noise occurs on the upper right side toward the back, and it comes up with an error that says "call for service - code L4-11". Googling that gives me the results that the problem is "shift motor trouble in the finisher".
I called a number of service places, and all the info I'm getting is that "we will have to send a tech to look at it in order to give you an idea of cost. $150+/hr and travel time is billable". The closest place is 45 minutes away, so we're looking at hundreds just to have someone take a look. This NPO doesn't have that kind of dough.
So I'm wondering, given that it's my understanding that "the finisher" is just a fancy stapler, can it be easily disabled via the control panel or if not, physically removed (by me) so I can at least get this thing functional?
Thanks much for any advice.
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