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  1. #11
    Owner/Service Manager 1,000+ Posts
    Customer wants $ back on AR-208 with optiosns

    tmaged's Avatar
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    Frank, the button mananger is only used for USB scanning. For network applications ( you stated it had a network board) you should use Sharpdesk. We don't have any of these out with the network boards on them, but according to the spec sheet it doesn't have SMB scanning to a folder. It says the NB2A has 3 user licenses for Sharpdesk. It will also do scan to email. This can be set up through the embedded web page. Scan to email can be tricky if you don't know what you're doing. I've gone into it in depth on here if you do a little searching. Let me know if I can be of any help.
    Hope that helps !
    -Tony


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  2. #12
    Service Manager 1,000+ Posts
    Customer wants $ back on AR-208 with optiosns

    nmfaxman's Avatar
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    Quote Originally Posted by wazza View Post
    PITA - Pain In The Ass.



    We all know at least one!
    As a big fan of abreviations. I thank you for the new one.
    May I offer DAAHR. Dumb As A Hot Rock.
    My advice is to read the install manual and make it work once in the shop under controlled system.
    Reset and reinstall just so you are comfortable with it.
    Go to the PITA and install it in 15 minutes. Make his IT guy eat a big O'L Sh*tburger.
    Good luck.

  3. #13
    OMD-227
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    Quote Originally Posted by nmfaxman View Post
    Go to the PITA and install it in 15 minutes. Make his IT guy eat a big O'L Sh*tburger.
    Good luck.
    Nicely said! I fully agree.

  4. #14
    Service Manager 1,000+ Posts
    Customer wants $ back on AR-208 with optiosns


    Join Date
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    Thanks to all for your input especially Wazza for the button manager info. I called customer after a few days to see if all was alright or if he wanted me to have an IT guy familiar with button manager setup and he said his guy was able to take care of it and everything is okay now. Customer is keeping machine. Frank

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