Originally Posted by
Dustin(WOP)
Do you have authentication on the copier? (Do you have to put a number code or user name and password in then wanting to make copies?) If yes, then what you need to do is go into the properties of the printer and put in an account code that has color permissions. I have had this alot. The best way to tell if this is the problem is to send a color job to the copier, if the data light flashes a couple of times and returns to the off state with nothing being printed then the problem is DEFINATLEY the user authentication setting within the print driver. Hope this helps!!!
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