Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 6 of 6
  1. #1
    Senior Tech 100+ Posts hammer's Avatar
    Join Date
    May 2008
    Location
    Dublin, Ireland
    Posts
    111
    Rep Power
    21

    "Printing of Fax disabled. Please contact your network administrator" MX2301

    Hi All, another beauty that has me stumped. A dealer of ours has enabled fax forwarding, on an MX2301,to a network folder. Whenever a fax comes in, the message "Printing of fax disabled. Please contact your network administrator". Anyone seen this before?
    On another note, we have enabled fax forward to email on an MX2301 which forwards to the correct email, but also prints. We have ticked the box which says "Print at error only". Any suggestions?


  2. #2
    Master Of The Obvious 10,000+ Posts
    "Printing of Fax disabled. Please contact your network administrator" MX2301

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    15,394
    Rep Power
    248
    Quote Originally Posted by hammer View Post
    ... On another note, we have enabled fax forward to email on an MX2301 which forwards to the correct email, but also prints. We have ticked the box which says "Print at error only". Any suggestions?
    On the second point, it sounds like you changed report settings, not the printing of the fax. "Print at error only" is an option for report settings. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
    Trusted Tech 50+ Posts wtroll's Avatar
    Join Date
    May 2008
    Location
    Italy
    Posts
    77
    Rep Power
    20
    Hi,
    connect to the web page of your MFP and login like administrator.
    Go into: Application Settings - Document Administration Function - and check that Data Forward to Administrator is "disabled".
    If you enabled it but insert an incorrect e-mail address or folder into the fields below, your incoming faxes can be forwarded to the normal destination but not to the Aministrator. So they will be printed.
    For the first question, go into: System Settings (from the control panel of the MFP) - Paper Tray Settings - Tray Settings - and check that Fax is enabled.
    Good luck!


  4. #4
    Senior Tech 100+ Posts hammer's Avatar
    Join Date
    May 2008
    Location
    Dublin, Ireland
    Posts
    111
    Rep Power
    21
    Thanks for getting in touch Guys.
    wtroll, in relation to the Fax Forwarding to email, do i not have to enable the Data Forward to Administrator to enable the Fax Forwarding settings?


  5. #5
    Trusted Tech 50+ Posts wtroll's Avatar
    Join Date
    May 2008
    Location
    Italy
    Posts
    77
    Rep Power
    20
    No,
    It's not necessary!
    Data Forward to Admin is a function that can enable your MFP to send to an e-mail address (or folder) a copy of ANY scanned document or transmitted/received fax from the MFP.
    This function is not for the privacy.....eh, eh!
    Wazza can provide a detailed fax forwarding settings manual in your language if I remember.
    I'm sorry buy I have only the italian version one.


  6. #6
    OMD-227
    Guest
    Hammer..... whats your email address? I'll send you the step-by-step setup procedure for inbound routing.


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here