Have an interesting problem. Happens from 2 seperate computers (XP) using 2009 Quickbooks Professional Contractors Edition when they print more than a few statements in 1 group. I've attached a sample from each computers printing. ROMs are current, system memory 640Mb, I have tried PCL6 and PS drivers (same results on both). If they print just 1 statement (invoice) at a time then there are no issues but when they print multiple invoices this problem will occur. It also varies when it occurs, sometimes it will start on the 5 invoice or the 88th invoice or all of the invoices. Nothing consistent there. The problem has just started occurring in the last couple of months, prior to that it worked just fine with the same program. No changes to the copier or computers that are being used. I figure this is a software issue with QBPro but we provide a lot of end user support for our print/network customers so wonder if anyone has seen this?? Only seems to happen with Quickbooks but they don't normally print a lot of other color documents so not 100% sure on that.
Thank you in advance for any and all suggestions.
Bil
Just realized something and will have to remove the scan and post them a little later. Basically the boxes around the statement are dashed lines in different colors and patterns.
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