We have had several mxc311 scanners on new machines that have worked fine in the shop during setup, then had various problems when we got them out to the field. One would only copy in purple, the latest, the colors are off registration as much as a half page, but only during copying, printing in color is fine. The issue is always resolved by replacing the scanner. Are these just really delicate and don't like to travel, or are we missing something.
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